Harmonic Security

Product Manager

• Own APIs, webhooks, MCP servers, and integrations end to end
• Decide what gets built, for whom, and in what order
• Bring Harmonic's AI Risk and Usage Intelligence into customers' existing tools and workflows
• Enable customers to set controls and policies without leaving their existing workflows
• Identify and prioritize valuable integrations and partner opportunities
• Collaborate with commercial and partnerships teams
• Hold technical discussions with engineers, partners, and customers about API design, authentication, and integration patterns
• Engage with customers and prospects, including sales calls and proof-of-value engagements
• Present effectively to CISOs, CIOs, and technical teams
• Test APIs and webhook flows, review partner documentation, and prototype ideas
• Produce clear, technically sound discovery work, specifications, and written product thinking
• Form and defend a view of the ecosystem and future platform integrations

Senior Product Manager

• Own the AI Surfaces product area end to end, from annual direction through near-term delivery
• Form a market point of view using customer feedback, competitor activity, and technology trends
• Prioritize investments and define measurable success outcomes
• Engage existing customers and prospects through sales calls and proof-of-value engagements
• Lead conversations with CISOs, CIOs, and their teams
• Collaborate with engineering, design, sales, and customer success without relying on formal authority
• Explore APIs, interrogate data, and test ideas hands-on before committing engineering resources
• Improve product processes, problem framing, documentation, and decision-making standards

Staff Product Manager

DevOps Engineer

• Onboard customers and provide day-to-day customer support
• Troubleshoot technically difficult deployment problems
• Pull logs, HAR files, and configurations when issues occur
• Write clear root cause analyses and provide focused escalations to engineering
• Provide technical support during onboarding as a technical enablement partner
• Identify opportunities to improve and strengthen the customer deployment experience
• Maintain internal guides and customer-facing documentation
• Feed field findings into the product roadmap
• Partner with Customer Success, Solutions Architecture, QA, and other teams
• Automate repeat work, address root causes, and improve customer and colleague workflows

Deployment Engineer

Solutions Engineer

• Own and be accountable for all pre-sale technical activities
• Engage prospective and existing customers through technical storytelling and product demonstrations
• Create and execute tailored proof-of-concept plans highlighting Harmonic’s data protection for the GenAI era
• Support the EMEA/DACH sales team in closing new business opportunities
• Support existing customers throughout the lifetime of their contracts
• Bridge customer requirements with product and engineering teams
• Collaborate with product and marketing to turn technical insights into content and messaging
• Monitor the competitive landscape and help shape Harmonic’s market story
• Guide customers through their AI adoption journey and help them use Harmonic’s solution effectively

Solutions Architect

Sales

• Own the full sales cycle: prospect, qualify, demo, negotiate, and close
• Build and manage pipeline across the assigned territory
• Develop account strategies in partnership with leadership
• Drive outbound prospecting and convert inbound leads
• Deliver tailored presentations and product demos
• Collaborate with Marketing, Product, and Customer Success
• Represent Harmonic at customer meetings and industry events
• Contribute to shaping the sales playbook and scaling best practices
• Build territory and influence the company's sales approach

Regional Sales Manager

Recruitment

• Create and implement recruiting strategies to build diverse pipelines through sourcing, referrals, research, events, and social media
• Find and engage passive candidates using creative sourcing techniques
• Manage multiple requisitions and candidates during high-volume periods
• Create and own a positive candidate experience
• Identify and implement AI-driven ways to automate routine work, streamline processes, improve decision-making, and increase team efficiency
• Partner with hiring leaders to understand team goals
• Organize and facilitate interview debriefs
• Drive offer approval, extension, and negotiation
• Develop offer-closing strategies and support candidates in making decisions
• Use pipeline health, source performance, conversion metrics, and other data to guide decisions while maintaining data hygiene
• Serve as a trusted cross-functional stakeholder partner, identify friction points, set expectations, and drive initiatives to overcome obstacles
• Develop diverse sourcing strategies and advise on structured, inclusive interview processes
• Coach leaders and interviewers on inclusive interviewing and objective feedback
• Track pipeline data and provide consistent updates to hiring managers
• Maintain accurate data in Ashby and other recruiting tools
• Champion and embed Harmonic’s cultural principles as the company scales

Senior Product Manager

Staff Product Manager

Deployment Engineer

Solutions Architect

Regional Sales Manager

Recruiter