Lead Collections Analyst

Harness

. Own the full accounts receivable aging cycle across the customer base, monitor outstanding balances, prioritize outreach, and drive timely collection of past-due accounts .

Posted 11/6/2026full-timeRemote • United StatesSenior💰 $121,000 - $148,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the accounts receivable aging cycle, developing tailored collection strategies, and implementing workflow improvements. Proficient in cash application processes, credit risk assessment, and compliance with financial regulations.

Highest-signal resume keywords

Accounts Receivable ManagementCollections Strategy DevelopmentNetSuite ProficiencyAdvanced Excel SkillsCredit Risk Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableCollectionsCash ApplicationCredit Limit ManagementData ReconciliationPayment Dispute ResolutionProcess ImprovementFinancial ReportingWorkflow AutomationSOP Development

Soft Skills

Cross-Functional CommunicationIndependent WorkMentoringPrioritizationProblem Solving

Tools & Technologies

NetSuiteSalesforceExcelAR ToolsDashboards

Industry Keywords

SaaSB2BSOX ControlsASC 606Revenue Accounting

Tech Stack

Tools & technologies

Flux

About the role

Key responsibilities & impact

Own the full accounts receivable aging cycle across the customer base, monitor outstanding balances, prioritize outreach, and drive timely collection of past-due accounts
Develop tailored collection strategies for key and high-risk accounts, including executive-level escalations and payment plan negotiations
Forecast cash receipts and flag collection risk, reserves, and write-off candidates
Serve as the escalation point and subject matter expert for collections; coach team members and set outreach cadences and standards
Manage cash application, posting bank deposits, wire transfers, ACH, and credit card payments to the subledger
Reconcile unapplied cash and clear exceptions with Treasury and Accounting
Perform credit reviews, establish and monitor credit limits, and recommend risk actions
Resolve payment disputes, credit memos, and refund requests within defined SLAs
Partner with Legal, DealOps, Sales, billing, IT, and Finance on contract issues, customer strategy, billing errors, and collections risk
Develop AR dashboards and report KPIs including DSO, collection effectiveness index, past-due percentage, aging trends, and unapplied cash
Analyze workflows and implement scalable automated solutions to reduce manual effort
Lead quote-to-cash improvements involving dunning, payment reminders, and self-service payment options
Create and maintain SOPs for collections, cash application, and credit tasks
Complete month-end AR tasks, journal entries, reserves, write-offs, and flux analysis
Maintain audit-ready documentation, support external audits, and ensure compliance with ASC 606, SOX controls, and internal policies

Requirements

What you’ll need

5–7 years of collections, accounts receivable, or revenue accounting experience in a high-growth SaaS or software company, with a proven record of reducing DSO and past-due balances
Experience owning collections strategy for enterprise B2B accounts, including negotiating with customer finance and procurement teams and handling executive escalations
Strong working experience with NetSuite (AR, cash application, and customer records) and Salesforce-to-NetSuite data flows
Advanced Excel/Sheets skills, including XLOOKUP, pivot tables, and managing large data sets for reconciliation and aging analysis
Demonstrated experience identifying process gaps and implementing workflow improvements or automation
Strong cross-functional communication skills; comfortable engaging with Sales, Legal, and Finance leadership
Ability to work independently, prioritize competing demands, and guide or mentor others
Experience with usage-based or consumption billing models
Exposure to a SOX controls environment and internal audit processes at publicly traded companies
Experience with credit risk assessment and credit limit management for B2B customers
Experience with collections automation or AR tools and building AR dashboards

Benefits

Comp & perks

Competitive salary
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Flexible work schedule
Employee Assistance Program (EAP)
Flexible Time Off and Parental Leave
Monthly, quarterly, and annual social and team building events
Monthly internet reimbursement
Equity may be included in the compensation package