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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering impactful product presentations and technical demonstrations while effectively conveying customer requirements to engineering teams. Possesses strong cloud knowledge and experience with infrastructure automation tools like Terraform to drive customer success and technical engagements.
Highest-signal resume keywords
World Class Presentation SkillsStrong Cloud KnowledgeInfrastructure Automation (Terraform)Technical Customer EngagementsSoftware Development Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportDebuggingTechnology EvaluationRFI/RFP ResponseCustomer Requirements AnalysisSoftware DevelopmentDevOps ExperienceCloud Solutions
Soft Skills
Strategic ThinkingCustomer Relationship Management
Tools & Technologies
Terraform
Industry Keywords
Sales ProcessCustomer Value PropositionField EventsEngineering Collaboration
Tech Stack
Tools & technologiesCloudTerraform
About the role
Key responsibilities & impact- Serve as the primary technical support for the sales force
- Drive and manage the technology evaluation stage of the sales process
- Ensure success with Harness customers
- Strategize with sales counterparts to steer customers toward a commercial relationship
- Deliver product presentations and demonstrations that communicate customer value
- Represent the product to customers and at conferences, seminars, and other field events
- Debug common customer errors
- Drive complex technical customer engagements to prove the value of Harness solutions
- Maintain current knowledge of technology changes and developments
- Respond to functional and technical elements of RFIs/RFPs
- Convey customer requirements to Engineering teams
Requirements
What you’ll need- World class presentation skills in delivering presentations/demos of the platform
- Ability to work directly with customers to debug common errors
- Ability to tie business problems to technical solutions
- Ability to understand and articulate technology value propositions
- Experience actively developing software, a prior background as a developer, or experience working with developers in a DevOps role
- Strong cloud knowledge
- Experience with infrastructure automation such as Terraform
- Ability to respond to functional and technical elements of RFIs/RFPs
- Ability to convey customer requirements to Engineering teams
- Ability to travel throughout a sales territory with minimal restrictions and occasionally on short notice
- Valid authorization to work in the U.S. is required
Benefits
Comp & perks- Competitive salary
- Comprehensive healthcare benefits
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Flexible Time Off and Parental Leave
- Quarterly Harness TGIF-Off / 4 days
- Monthly, quarterly, and annual social and team-building events
- Recharge & Reset Program
- Monthly internet reimbursement
- Commuter benefits
- Performance-based incentive and/or equity may be available depending on the position
