Senior Program Manager, Application Security

Harness

. Lead the post-sale journey for a portfolio of large enterprise customers using Harness shift-left and runtime security products .

Posted 11/2/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading customer success initiatives for enterprise clients, focusing on adoption, value realization, and risk management in security product implementations. Proficient in building relationships with executives and technical teams while driving measurable outcomes in complex environments.

Highest-signal resume keywords

Customer Success ManagementSecurity Product ImplementationRelationship Building with ExecutivesAnalytical SkillsSalesforce Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer SuccessTechnical Account ManagementProgram ManagementSecure Software DevelopmentCI/CDRuntime SecurityVulnerability ManagementDriving AdoptionMulti-Workstream ImplementationsProduct Demos

Soft Skills

Communication SkillsAnalytical Skills

Tools & Technologies

SalesforceGainsightJira

Certifications & Qualifications

PMPCISSPCSSLP

Industry Keywords

SaaSFinancial ServicesHealthcareDevSecOpsCloud-Native Tooling

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Lead the post-sale journey for a portfolio of large enterprise customers using Harness shift-left and runtime security products
Drive measurable customer value from the Harness runtime and shift-left security portfolio
Own onboarding, implementation, adoption, value realization, and renewal readiness
Build and run customer success plans tied to business and security goals
Manage multi-workstream implementations, including roadmaps, milestones, scope, resourcing, and risk
Lead weekly status and engagement rhythms, communicate clearly, and manage risks proactively
Maintain accurate project and delivery records
Monitor adoption and customer health risks, including slow adoption, stalled integrations, and sponsor changes
Identify deeper adoption opportunities and bring them to the account team
Build trusted relationships with CISOs, security leaders, engineering leaders, and customer executives
Plan and lead quarterly executive business reviews covering ROI, risk reduction, and future plans
Partner with Sales, Product, Engineering, and Support; communicate customer feedback to Product and coordinate issue resolution
Learn Harness products hands-on and deliver product demos and workshops for executives and practitioners

Requirements

What you’ll need

7+ years in Customer Success, Technical Account Management, Program Management, or Professional Services in a SaaS environment, including experience with security products or programs
Track record of leading large, multi-workstream security or software implementations from start to finish, with demonstrable results
Experience driving adoption and customer outcomes in complex, fast-moving technical environments
Working knowledge of secure software development, CI/CD, runtime security, and vulnerability management
Ability to build relationships with executives and hands-on technical teams
Strong analytical and communication skills
Familiarity with Salesforce, Gainsight, and Jira
A degree in Computer Science, Engineering, or a related field, or equivalent experience
Nice-to-have: PMP, CISSP, or CSSLP certification
Nice-to-have: Familiarity with Forward-Deployed-Engineer (FDE) and Echo delivery motion
Nice-to-have: Hands-on exposure to application or API security, DevSecOps, or cloud-native tooling
Nice-to-have: Experience with customers in regulated industries such as financial services or healthcare
Nice-to-have: Experience running product demos or technical workshops

Benefits

Comp & perks

No specific benefits, perks, or additional compensation are stated in the posting