Senior Key Account Executive

Harpia Human Capital

. Manage a portfolio of strategic accounts, ensuring customer satisfaction and retention .

Posted 9/29/2026full-timeRemote • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing strategic accounts with a focus on customer satisfaction, retention, and consultative relationship building. Proficient in complex negotiations, contract management, and performance analysis to drive account success.

Highest-signal resume keywords

Key Account ManagementComplex NegotiationsPerformance Metrics AnalysisConsultative Relationship BuildingContract Management

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Clear CommunicationProblem-Solving

Industry Keywords

B2BAccount PlansCustomer RetentionUpsell OpportunitiesCross-Sell Opportunities

About the role

Key responsibilities & impact

Manage a portfolio of strategic accounts, ensuring customer satisfaction and retention
Identify upsell and cross-sell opportunities within each account
Serve as the primary point of contact between clients and internal teams
Develop and execute medium- and long-term account plans
Negotiate contracts, commercial proposals, and renewals
Monitor account performance metrics and results
Provide insights to support product and process improvements

Requirements

What you’ll need

Solid experience as a Key Account Executive, Account Manager, or in a similar B2B role
Proven track record managing major accounts and building consultative relationships
Experience with complex negotiations, contracts, and renewals
Analytical ability to interpret data, performance metrics, and results
Clear communication, a consultative approach, and a strong problem-solving focus