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Assistant Director, Revenue Cycle Management
Harris Computer. Manage and develop frontline managers, team leads, and staff across revenue cycle functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing healthcare revenue cycle operations, ensuring compliance with CMS guidelines and payer rules, while optimizing workflows and enhancing client relationships. Proven ability to lead teams, analyze performance metrics, and implement process improvements in a fast-paced environment.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementLeadership in Multi-Facility EnvironmentsEHR Software Proficiency (MEDHOST, Oracle/Cerner, Meditech, EPIC)KPI Tracking and AnalysisClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Cycle OperationsBilling and Coding RegulationsProcess ImprovementFinancial AnalysisPerformance Monitoring
Soft Skills
Excellent Communication SkillsProblem-Solving AbilitiesDetail-OrientedOrganizational SkillsTeam Leadership
Tools & Technologies
Microsoft Office (Word, Excel, PowerPoint, Copilot)Revenue Cycle Software
Industry Keywords
HealthcareHospital OperationsClient PresentationsQuality Assurance ProgramsBudget Adherence
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Manage and develop frontline managers, team leads, and staff across revenue cycle functions
- Oversee day-to-day operations to ensure performance standards, productivity targets, and service levels are met
- Promote accountability, teamwork, and continuous improvement
- Ensure accurate and timely billing, cash posting, collections, AR follow-up, and denial management
- Monitor workflow distribution and adjust resources to meet client needs
- Escalate operational risks or issues to senior leadership
- Identify inefficiencies and recommend process improvements
- Assist with standard workflows, policies, best practices, automation, and AI-driven optimization initiatives
- Maintain working relationships with client contacts and operational leaders
- Participate in client meetings, provide performance updates, address concerns, and resolve issues
- Track and analyze KPIs, productivity metrics, and financial outcomes
- Prepare presentations, reports, and dashboards for leadership and clients
- Ensure adherence to CMS guidelines, payer rules, and billing/coding regulations
- Support quality assurance programs, audits, and corrective actions
- Support budget adherence, staffing, productivity, expenses, forecasting, and performance monitoring
- Optimize revenue cycle systems and workflows and collaborate with internal teams and vendors
- Support onboarding, training, education, mentoring, and career development
- Provide operational expertise for sales discussions, client presentations, proposals, and service improvements
Requirements
What you’ll need- Bachelor's degree or equivalent work experience
- Minimum of 7 years in healthcare revenue cycle services in a hospital environment
- At least 3 years in a leadership role
- Knowledge of multiple EHR's such as MEDHOST, Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use
- Proven client relationship skills
- Experience with multi-facility entities to rural health/community hospitals
- Ability to travel to hospital locations or events as assigned up to 25%
- Understanding of hospital operations and clinical/financial processes
- Excellent written, proofreading, and verbal communication skills
- Strong judgement, detail-oriented, organized, can multi-task, problem-solving abilities, attention to detail and work independently
- Ability to work within a team environment and lead projects within the assigned focus area
- Flexible with a "can-do" attitude and able to remain professional under high-pressure situations
- Ability to retain and protect confidential material
- Strong computer skills in Microsoft Office applications, including Word, Excel, PowerPoint, and Copilot
- Preference for candidates who can work in EST or CST timezone
Benefits
Comp & perks- 3 weeks’ vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!