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Assistant Director, Revenue Cycle Management
Harris Computer. Manage and develop frontline managers, team leads, and staff across revenue cycle functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing healthcare revenue cycle operations, ensuring compliance with CMS guidelines and payer rules, while optimizing workflows and enhancing client relationships. Proven ability to lead teams, analyze performance metrics, and implement process improvements in a hospital environment.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementLeadership in Multi-Facility EnvironmentsEHR Software Proficiency (MEDHOST, Oracle/Cerner, Meditech, EPIC)Client Relationship ManagementKPI Tracking and Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Cycle OperationsBilling and CollectionsProcess ImprovementFinancial AnalysisWorkflow Optimization
Soft Skills
Excellent Communication SkillsProblem-Solving AbilitiesDetail-OrientedOrganizational SkillsTeam Leadership
Tools & Technologies
Microsoft Office (Word, Excel, PowerPoint, Copilot)EHR Systems
Industry Keywords
CMS GuidelinesPayer RulesHealthcare OperationsQuality Assurance ProgramsClient Presentations
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Manage and develop frontline managers, team leads, and staff across revenue cycle functions
- Oversee day-to-day operations to ensure performance standards, productivity targets, and service levels are met
- Promote accountability, teamwork, and continuous improvement
- Ensure accurate and timely execution of billing, cash posting, collections, AR follow-up, and denial management
- Monitor workflow distribution and adjust resources to meet client needs
- Escalate operational risks or issues to senior leadership
- Identify inefficiencies and recommend process improvements
- Assist in implementing standard workflows, policies, best practices, automation, and AI-driven solutions
- Maintain relationships with client contacts and operational leaders
- Participate in client meetings and provide performance and initiative updates
- Address client concerns and ensure timely issue resolution
- Track and analyze KPIs, productivity metrics, and financial outcomes
- Prepare presentations, reports, and dashboards for leadership and clients
- Identify trends and recommend corrective actions
- Ensure adherence to CMS guidelines, payer rules, and billing/coding regulations
- Support quality assurance programs, audits, and corrective actions
- Support budget adherence, staffing, productivity, operational expenses, and forecasting
- Optimize revenue cycle systems and workflows
- Collaborate with internal teams and vendors to resolve system issues
- Support onboarding, training, education, mentoring, and career development
- Provide operational expertise for sales discussions, client presentations, proposals, and service improvements
Requirements
What you’ll need- Bachelor's degree or equivalent work experience
- Minimum of 7 years in healthcare revenue cycle services in a hospital environment
- At least 3 years in a leadership role
- Knowledge of multiple EHR's such as MEDHOST, Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use
- Proven client relationship skills
- Experience with multi-facility entities to rural health/community hospitals
- Ability to travel to hospital locations or events as assigned up to 25%
- Understanding of hospital operations and clinical/financial processes
- Excellent written, proofreading, and verbal communication skills
- Strong judgement, detail-oriented, organized, can multi-task, problem-solving abilities, attention to detail and work independently
- Ability to work within a team environment and lead projects within the assigned focus area
- Flexible with a "can-do" attitude and able to remain professional under high-pressure situations
- Ability to retain and protect confidential material
- Strong computer skills in Microsoft Office applications, including Word, Excel, PowerPoint, and Copilot
Benefits
Comp & perks- 3 weeks’ vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!