Consulting Manager

Harris Computer

. Lead Cayenta CIS software implementation and professional services engagements from inception through go-live and stabilization .

Posted 10/8/2026full-timeRemote • Canada, United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Cayenta CIS software implementations and managing professional services engagements, with a strong focus on project management, client relationship building, and team mentorship. Proficient in Agile and Waterfall methodologies, with a proven ability to optimize project budgets and deliver successful outcomes for utility and municipal clients.

Highest-signal resume keywords

Cayenta CIS ImplementationProject ManagementAgile MethodologyClient Relationship ManagementBudget Forecasting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CIS ImplementationProject P&L ManagementBudget ControlData ConversionSolution Architecture

Soft Skills

MentoringProblem-SolvingCommunicationInterpersonal SkillsTeam Leadership

Tools & Technologies

JiraCayStone/SpiraTestServiceNowPower BIExcel

Industry Keywords

Utility SoftwareMunicipal SoftwareCustomer-to-Cash LifecyclePublic Sector ImplementationProfessional Services

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead Cayenta CIS software implementation and professional services engagements from inception through go-live and stabilization
Manage and mentor Application Consultants and project resources across consulting tiers
Provide solution oversight across concurrent Cayenta CIS implementations
Allocate and balance resources across client engagements while optimizing utilization and billable ratios
Foster an agile, accountable team culture focused on problem-solving, continuous learning, and career growth
Assist with performance evaluations and report team performance statistics and trends to senior management
Drive repeatable delivery frameworks, including fit-to-standard configuration, industry templates, and training-first user adoption
Lead complex or greenfield CIS solutions, custom modifications, new utility types, regulatory environments, and first-time integrations
Review solution architecture, integration design, and data conversion approaches
Drive continuous improvement of Cayenta’s implementation methodology and documentation
Lead client workshops to explain the Cayenta CIS product and gather requirements
Partner across departments on sales-to-services handoffs and post-go-live transitions to Customer Support
Conduct post-implementation retrospectives and coordinate handoffs
Establish, track, and manage project budgets, cost estimates, allocations, project health, milestones, go-lives, and variance reporting
Maintain client relationships and communication with executive sponsors and steering committees
Identify delivery risks, plan mitigations, coordinate change control, and resolve escalations
Apply broad knowledge across Cayenta CIS implementations to new situations
Plan and deliver internal consultant training and Harris user conference sessions as requested
Champion AI-assisted tools for statements of work, status reports, test documentation, meeting summaries, and variance analysis
Develop and implement best practices, standards, and processes for the Cayenta professional services team

Requirements

What you’ll need

5+ years of experience in a professional services or consulting role, ideally within utility/municipal software implementations
4+ years of experience in a senior/managing consultant role, with a track record across 4 or more complex CIS implementation projects or 20+ successful upgrades, or 2+ years of formal leadership experience for candidates coming from a people-management track
Proven track record of successfully managing multiple concurrent software implementation projects for utility or municipal clients
Working knowledge of the utility customer-to-cash lifecycle and/or public sector implementation environments
Demonstrated capability in managing project P&L, budget forecasting, consultant utilization, and contract scope control
Practical knowledge of Agile, Waterfall, or hybrid software implementation methodologies
Experience with PSA/project and test management tools, including Jira, CayStone/SpiraTest, ServiceNow, Power BI, and Excel
Outstanding written and verbal communication and interpersonal skills
Ability to manage executive client relationships and cross-functional teams
Ability to build and maintain strong client relationships
Current, valid passport
Legally eligible to travel internationally, including having passport-based visa exemption or required travel visas for Canada, the United States, and the Caribbean

Benefits

Comp & perks

3 weeks’ vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Lifestyle rewards
Remote work