Human Resources Implementation & Support Consultant

Harris Computer

. Implement new customers from start to finish, including requirements gathering, business-process analysis, system configuration, programming formulas, testing, training, documentation, and transition to ongoing support .

Posted 10/22/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$70,000 - CA$80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HRIS implementation and support, with strong analytical and problem-solving skills to translate business requirements into effective system solutions. Proficient in delivering training and documentation while managing multiple priorities in a collaborative environment.

Highest-signal resume keywords

HRIS ImplementationSQL Data QueryingMicrosoft Excel ProficiencyClient Training DeliveryHealthcare HR Systems Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisSystem ConfigurationSoftware ImplementationUser Acceptance Testing (UAT)TroubleshootingDocumentation DevelopmentRequirements GatheringPayroll Processes KnowledgeAI Tools UsageSoftware Demonstrations

Soft Skills

Analytical SkillsProblem-Solving SkillsOrganizational SkillsTime-Management SkillsCommunication Skills

Certifications & Qualifications

Post-Secondary Degree in Human ResourcesPost-Secondary Degree in BusinessPost-Secondary Degree in Information Technology

Industry Keywords

Human ResourcesHealthcare IndustryHR SystemsPayroll SystemsBusiness Development Activities

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Implement new customers from start to finish, including requirements gathering, business-process analysis, system configuration, programming formulas, testing, training, documentation, and transition to ongoing support
Provide application support by investigating client issues, identifying root causes, developing solutions or workarounds, and ensuring timely resolution
Build client relationships by understanding business needs, providing functional guidance, communicating application changes, and supporting users
Manage and prioritize support cases and assigned work, documenting, progressing, and resolving issues with escalation when required
Participate in project planning and delivery, including documentation, status updates, implementation activities, testing, UAT, and go-live activities
Develop and maintain training materials, procedures, and user documentation, and deliver client and end-user training
Collaborate with Product, Development, Technical Support, and other teams to resolve complex application and implementation issues and identify improvements
Support business development activities, including proposals, Statements of Work, demonstrations, presentations, and other client-facing activities
Stay current with application functionality, industry practices, technology, and applicable HR, payroll, regulatory, and legislative changes
Use modern technology and AI-enabled tools to improve productivity, problem-solving, research, and client outcomes
Perform other duties as required or assigned

Requirements

What you’ll need

3-5 years in Human Resources, HR systems, HRIS implementation/support, or a related role
Strong understanding of Human Resources processes, business requirements, and reporting needs
Ability to analyze business processes and translate requirements into practical system solutions
Experience supporting or implementing software applications, preferably in an HR or business systems environment
Strong analytical, troubleshooting, and problem-solving skills
Experience using SQL or similar data querying concepts
Strong proficiency with Microsoft Office, particularly Excel
Excellent verbal, written and presentation skills
Strong organizational and time-management skills
Ability to manage multiple priorities and competing deadlines
Ability to work independently and contribute effectively to a collaborative team environment
Demonstrated ability and willingness to learn new technologies, applications, and business processes
Experience within the Canadian healthcare industry, particularly with Human Resources systems and workflows
Experience with healthcare HR and/or Payroll systems and interfaces
Knowledge of payroll processes and HR/Payroll integrations
Experience with software implementation, configuration, testing, and user acceptance testing (UAT)
Experience delivering client or end-user training and developing training or user documentation
Experience with software demonstrations, proposals, Statements of Work, or other business development activities
Understanding of software concepts, databases, interfaces, integrations, and technology
Experience using AI tools or other emerging technologies
Post-secondary degree or diploma in Human Resources, Business, Information Technology, or a related field (listed as a stand-out qualification)

Benefits

Comp & perks

A dynamic and collaborative team environment
Comprehensive benefits package
Lifestyle benefits
3 weeks of paid vacation starting the first year
5 days of personal leave per year
RRSP program with employer participation
Flexible, fully remote work within Canada