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Project Manager – Professional Services
Harris Computer. Lead multi-functional project teams toward completing work deliverables for implementation of mission-critical software packages .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise software implementation projects, particularly in Utility Billing and Client Information Software (CIS), while ensuring high-quality delivery and client satisfaction. Proficient in project planning, financial management, and utilizing AI-enabled technologies to enhance project outcomes.
Highest-signal resume keywords
CIS Software ImplementationProject Management Professional (PMP) CertificationLeadership SkillsFinancial ManagementAI-Enabled Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningSoftware ImplementationClient ManagementPost-Implementation ReviewIssue ResolutionQuality AssuranceFinancial AnalysisRisk ManagementCompliance StandardsUtility Billing Solutions
Soft Skills
LeadershipCalm Under PressureEffective CommunicationClient Expectation ManagementTeam Collaboration
Tools & Technologies
AI-Enabled TechnologiesAutomation ToolsProject Management Software
Certifications & Qualifications
Project Management Professional (PMP) Certification
Industry Keywords
Enterprise SoftwareCIS SolutionsUtility BillingSoftware PackagesInternational Travel Compliance
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead multi-functional project teams toward completing work deliverables for implementation of mission-critical software packages
- Review statements of work and create effective project plans to deliver specified solutions
- Provide updates and manage client expectations
- Ensure delivery of high-quality software solutions and customer service
- Manage project financials
- Proactively resolve project issues to mitigate delays and reduce impact on clients and project timelines
- Conduct post-implementation reviews to identify areas of improvement and apply learning
- Lead consultants in implementing Utility Billing and Client Information Software (CIS) solutions for new and existing clients
- Participate in project planning and scheduling
- Report to the Director of Professional Services
Requirements
What you’ll need- 5+ years managing enterprise or CIS software implementation projects
- Strong leadership skills
- Deep understanding of all activities associated with software system implementations
- Ability to maintain a calm demeanor in challenging situations
- PMP Certification would make you stand out
- Candidates must hold a current, valid passport
- Candidates must be legally eligible to travel internationally
- Passport-based visa exemption or required travel visas for entry into Canada, the United States, and the Caribbean
- Comfortable using AI-enabled technologies, including copilots, chat-based AI assistants, and automation tools
- Appropriate judgment, security, and compliance standards when using AI tools
Benefits
Comp & perks- 3 weeks’ vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership
- RRSP/401k matching programs
- Lifestyle rewards
- Remote work