Site Reliability Engineer – Principal Systems

Harris Global Business Services (GBS)

. Direct technical strategy and provide expert guidance to healthcare clients .

Posted 9/18/2026full-timeSingapore • SingaporeLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in architecting and optimizing secure cloud environments tailored for healthcare clients, with a strong focus on performance tuning and integration of diverse systems. Proven ability to mentor team members and communicate complex technical details effectively to various stakeholders.

Highest-signal resume keywords

Cloud Environment ArchitectureHealthcare Technology ExperienceAdvanced SQL Server SkillsAPM Tools ExpertiseWindows Server Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud InfrastructurePerformance TuningQuery OptimizationIISNetworking FundamentalsClusteringPerformance DiagnosticsLoad BalancingAlways On Availability GroupsTechnical Risk Mitigation

Soft Skills

MentoringComplex Problem SolvingCommunication

Tools & Technologies

AppDynamicsDatadogDynatraceAzure MonitorLogicMonitorServiceNow

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceSatisfactory Police Check

Industry Keywords

HealthcareITIL PrinciplesEnterprise ApplicationsCloud EnvironmentsTechnical Strategy

Tech Stack

Tools & technologies

AzureCloudDNSFirewallsServiceNowSQLTCP/IP.NET

About the role

Key responsibilities & impact

Direct technical strategy and provide expert guidance to healthcare clients
Mentor and elevate fellow team members
Own the environment blueprint and architect, document, scalable, highly reliable, and secure cloud environments tailored to client needs
Identify and mitigate potential technical risks
Anticipate and resolve complex challenges across project lifecycles and live client environments
Lead the integration of diverse systems and third-party services into unified platforms
Monitor, tune, and optimize control systems to maximize uptime and efficiency
Support secure, stable, and highly available mission-critical healthcare environments
Work within the Cloud (Hosting) Business Unit and designated Cloud Infrastructure team

Requirements

What you’ll need

Bachelor’s degree in computer science, Information Technology, engineering, or equivalent of 7+ years of hands-on experience supporting and scaling enterprise applications, infrastructure, or cloud environments
Preferably experience in a healthcare technology environment
Expertise in leading APM tools such as AppDynamics, Datadog, Dynatrace, Azure Monitor, and LogicMonitor
Deep knowledge of Windows Server administration, IIS, .NET, clustering, and performance diagnostics including MSMQ, Event Logs, and PerfMon
Advanced SQL Server skills, including performance tuning, query optimization, blocking analysis, and Always On Availability Groups
Solid grasp of Azure cloud and networking fundamentals including DNS, TCP/IP, firewalls, and load balancing
Experience with ServiceNow and ITIL principles
Satisfactory Police Check prior to commencement
Current working rights in Singapore or Philippines
Availability for a position that is 50% on site and involves 35% travel as required
Ability to explain complex technical details to end-users, IT departments, and C-suite stakeholders

Benefits

Comp & perks

Comprehensive health benefits
Dedicated budgets for continuous learning
Resources and training for career development
Medical and Dental Insurance
Paid volunteer day each year
Flexible work options