Harris Global Business Services (GBS)

Associate

• Resolve patient and provider billing inquiries related to provided services
• Audit patient balances and escalate accounts requiring adjustments
• Update patient demographics, including addresses, telephone numbers, and insurance information
• Rebill claims as necessary when reviewing collection accounts
• Generate and print patient statements and monitor the printing process
• Process payments in client payment portals
• Review bad address/return mail reports and update patient demographic information
• Review collection reports and generate collection progression letters
• Prepare accounts for collection agency distribution
• Cross-train on team-assigned tasks to ensure continuity and backup coverage
• Safeguard protected health information in accordance with HIPAA guidelines
• Support department and company goals and policies
• Maintain reliable attendance and punctuality
• Escalate issues to the Patient Services Manager or Director
• Perform other related duties as assigned

Patient Services Back Office Associate

DevOps Engineer

• Direct technical strategy and provide expert guidance to healthcare clients
• Mentor and elevate fellow team members
• Own the environment blueprint and architect, document, scalable, highly reliable, and secure cloud environments tailored to client needs
• Identify and mitigate potential technical risks
• Anticipate and resolve complex challenges across project lifecycles and live client environments
• Lead the integration of diverse systems and third-party services into unified platforms
• Monitor, tune, and optimize control systems to maximize uptime and efficiency
• Support secure, stable, and highly available mission-critical healthcare environments
• Work within the Cloud (Hosting) Business Unit and designated Cloud Infrastructure team

Patient Services Back Office Associate

Site Reliability Engineer – Principal Systems