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Hastings Direct

Claims Product Owner

Hastings Direct

. Ensure prioritisation, user stories and delivery of change are completed .

Posted 10/5/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Agile methodologies and Guidewire System, with a strong ability to gather and document business requirements, create acceptance criteria, and manage product backlogs effectively. Proven experience in stakeholder communication and OAT testing ensures successful project delivery and transformation.

Highest-signal resume keywords
Guidewire System ExpertiseAgile MethodologiesBusiness Requirements DocumentationAcceptance Criteria CreationOAT Testing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Stakeholder CommunicationBusiness Requirements GatheringTest Script ReviewProduct Backlog PrioritizationSprint PlanningSoftware Process DesignDocumentation DevelopmentAgile DevelopmentOAT TestingGuidewire Core Platform Knowledge
Soft Skills
Articulation of IdeasCollaboration with Stakeholders
Industry Keywords
Claims TransformationChange ManagementUser StoriesRegression TestingProject Management

Tech Stack

Tools & technologies
Guidewire

About the role

Key responsibilities & impact
  • Ensure prioritisation, user stories and delivery of change are completed
  • Contribute to the Claims Transformation agenda
  • Work closely with the Claims Transformation Director, Delivery/Transformation Leads and project teams
  • Gather, plan and clarify business requirements with stakeholders and business owners
  • Ensure requirements and design documents are distributed, reviewed, discussed, modified and approved
  • Create and write acceptance criteria for user stories
  • Review, update and sign off test scripts for in-track and regression testing
  • Complete full OAT testing and documentation with evidence for deployment decisions
  • Prioritise the product backlog based on business strategy, customer, colleague and commercial priorities
  • Plan sprints, communicate outcomes and progress issues to product and business owners
  • Build expert knowledge of the Guidewire System within the change portfolio

Requirements

What you’ll need
  • Demonstrable experience developing and maintaining stakeholder and business-owner communication
  • Experience gathering, documenting, communicating, reviewing, modifying and approving business requirements and design documents
  • Experience creating acceptance criteria for user stories and reviewing, updating and signing off test scripts
  • Experience completing full OAT testing and documentation
  • Experience prioritising product backlogs and planning sprints
  • Expert knowledge of working with Guidewire System
  • Experience working in Agile environments
  • Excellent understanding of Agile development methodologies
  • Experience of software and systems process design, documentation, development and maintenance
  • Experience working on multiple projects simultaneously
  • Working knowledge of the Guidewire core platform
  • Ability to articulate ideas to technical and non-technical stakeholders and drill down into stakeholder requirements
  • Applicants must not require visa sponsorship; sponsorship is unavailable
  • Successful applicants undergo credit and criminal record checks

Benefits

Comp & perks
  • £5k car allowance
  • Flexible hybrid working
  • Competitive bonus scheme / annual 4Cs performance bonus
  • Private medical insurance
  • Life assurance cover of 4x salary
  • Income protection at no extra cost
  • Matched pension contributions up to 10%
  • Discounts and cashback
  • Free independent mortgage advice
  • Free access to financial wellbeing support
  • Thrive mental health app
  • 24/7 colleague assistance programme
  • In-house mental health first aiders
  • Support groups and dedicated mental health support team
  • 27 days annual leave plus bank holidays
  • Option to buy or sell one week of annual leave
  • Health care cashback plans
  • Dental plans
  • Discounted health assessments
  • Cycle to work scheme
  • Tech schemes
  • Discounted and free onsite facilities
  • Social events throughout the year
  • Training and development support