Claims Product Owner

Hastings Direct

. Ensure prioritisation, user stories and delivery of change are completed .

Posted 10/5/2026full-timeBexhill • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in stakeholder communication and business requirements management, with a strong focus on Agile methodologies and Guidewire System proficiency. Capable of effectively prioritizing product backlogs and planning sprints while ensuring comprehensive testing and documentation.

Highest-signal resume keywords

Guidewire System ExpertiseAgile MethodologiesBusiness Requirements DocumentationAcceptance Criteria CreationOAT Testing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Stakeholder CommunicationBusiness Requirements GatheringTest Script ReviewSprint PlanningUser Story PrioritizationSoftware Process DesignDocumentation DevelopmentRegression TestingChange ManagementAgile Development

Soft Skills

Articulation of IdeasCollaborationAdaptabilityProblem-SolvingCommunication

Industry Keywords

Claims TransformationProduct BacklogUser StoriesOAT DocumentationChange Portfolio

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Ensure prioritisation, user stories and delivery of change are completed
Contribute as a key component of the Claims Transformation agenda
Work closely with the Claims Transformation Director, Delivery/Transformation Leads and project teams
Develop and maintain communication with stakeholders and business owners
Gather business requirements effectively and ensure they are planned and understood
Document and communicate requirements according to approved methodology
Distribute, review, discuss, modify and obtain approval for requirements and design documents
Create and write acceptance criteria for user stories
Review, update and sign off test scripts for in-track and regression testing
Ensure full coverage of user stories
Complete full OAT testing and documentation, providing evidence for deployment decisions
Help prioritise the product backlog based on business, customer, colleague and commercial priorities
Plan sprints, communicate outcomes and progress matters to product and business owners
Build expert knowledge of the Guidewire System within the change portfolio

Requirements

What you’ll need

Demonstrable experience developing and maintaining stakeholder and business-owner communications
Experience gathering, documenting, communicating, reviewing, modifying and obtaining approval for business requirements and design documents
Experience creating acceptance criteria for user stories
Experience reviewing, updating and signing off test scripts for in-track and regression testing
Experience completing full OAT testing and documentation
Experience prioritising product backlogs and planning sprints
Expert knowledge of working with Guidewire System within a change portfolio
Experience working in Agile environments
Excellent understanding of Agile development methodologies
Experience of software and systems process design, documentation, development and maintenance
Experience working on multiple projects simultaneously
Working knowledge of the Guidewire core platform
Ability to articulate ideas to technical and non-technical stakeholders and drill down into stakeholder requirements
Unable to offer sponsorship for this role
Subject to thorough referencing, including credit and criminal record checks

Benefits

Comp & perks

£5k car allowance
Flexible hybrid working approach
Competitive bonus scheme; annual 4Cs performance bonus
Private medical insurance
Life assurance cover of 4x salary
Income protection at no extra cost
Matched pension contributions up to 10%
Discounts and cashback
Free independent mortgage advice
Free access to financial wellbeing support
Thrive mental health app
24/7 colleague assistance programme
In-house mental health first aiders
Support groups and dedicated mental wellbeing team
27 days annual leave plus bank holidays
Option to buy or sell one week of annual leave
Health care cashback plans
Dental plans
Discounted health assessments
Cycle to work and tech schemes
Discounted and free onsite facilities
Social events throughout the year
Training and development support