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Commercial Manager – Motor Repair
Hastings Direct. Deliver ambitious targets and overall performance for the motor repair network(s) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing motor repair teams and driving data-led performance to achieve ambitious targets. Possesses strong commercial acumen and a deep understanding of the UK motor repair market, ensuring customer interests are prioritized in all activities.
Highest-signal resume keywords
Delivering Ambitious TargetsData-Led Performance OpportunitiesDeveloping Win-Win PartnershipsManaging Motor Repair TeamsUnderstanding of UK Motor Repair Market
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ManagementData AnalysisCommercial AcumenP&L ManagementRisk IdentificationMarket MonitoringRegulatory ComplianceCost-Benefit AnalysisCustomer FocusDecision-Making
Soft Skills
CollaborationCommunicationLeadershipNegotiationProblem-Solving
Industry Keywords
Motor Repair NetworkSupply Chain ManagementInsurance ClaimsAccidental DamagePerformance Drivers
About the role
Key responsibilities & impact- Deliver ambitious targets and overall performance for the motor repair network(s)
- Maximise commercial outcomes and drive best-in-class performance
- Identify and deliver data-led performance opportunities
- Work across the internal matrix and with external suppliers to prioritise resources and deliver outcomes
- Develop genuine win-win partnerships with major supply chain partners
- Monitor the market, competitors and regulatory developments
- Take appropriate action or communicate to identify and tackle emerging risks
- Manage the motor repair team to meet customers’ fair and reasonable expectations
- Ensure customer interests remain at the heart of all activity
- Own commercial output and better outcomes from cradle to grave
Requirements
What you’ll need- Demonstrable experience delivering ambitious targets and overall performance of repair networks
- Experience driving data-led performance opportunities across internal teams and external suppliers
- Experience developing win-win partnerships with major supply chain partners
- Strong understanding of the market, competitors and regulatory developments
- Experience managing motor repair teams and customer-focused activity
- Significant knowledge and experience of the UK motor repair market, or wider claims/insurance experience in a similar role
- Strong experience balancing safety and quality against cost
- Strong commercial acumen and ability to use data for decision-making and compelling business cases
- Comfortable with the mechanics of the Accidental Damage P&L and performance drivers
- Unable to offer sponsorship for this role
- Successful candidates undergo credit and criminal record checks
Benefits
Comp & perks- £5k car allowance
- Flexible hybrid working approach
- Competitive annual 4Cs performance bonus
- Private medical insurance (PMI)
- 4x salary life assurance cover
- Income protection at no extra cost
- Matched pension contributions up to 10%
- Discounts and cashback
- Free independent mortgage advice
- Free access to financial wellbeing support
- Thrive mental health app
- Colleague assistance programme available 24/7
- In-house mental health first aiders
- Support groups and dedicated mental wellbeing team
- 27 days annual leave plus bank holidays
- Option to buy or sell one week of annual leave
- Healthcare cashback plans
- Dental plans
- Discounted health assessments
- Cycle to Work scheme
- Tech schemes
- Discounted and free onsite facilities
- Social events throughout the year
- Support, training and development