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Hastings Direct

Commercial Manager – Motor Repair

Hastings Direct

. Deliver ambitious targets and overall performance for the motor repair network(s) .

Posted 10/27/2026full-timeLeicester • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing motor repair teams and driving data-led performance to achieve ambitious targets. Possesses strong commercial acumen and a deep understanding of the UK motor repair market, ensuring customer interests are prioritized in all activities.

Highest-signal resume keywords
Delivering Ambitious TargetsData-Led Performance OpportunitiesDeveloping Win-Win PartnershipsManaging Motor Repair TeamsUnderstanding of UK Motor Repair Market

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Performance ManagementData AnalysisCommercial AcumenP&L ManagementRisk IdentificationMarket MonitoringRegulatory ComplianceCost-Benefit AnalysisCustomer FocusDecision-Making
Soft Skills
CollaborationCommunicationLeadershipNegotiationProblem-Solving
Industry Keywords
Motor Repair NetworkSupply Chain ManagementInsurance ClaimsAccidental DamagePerformance Drivers

About the role

Key responsibilities & impact
  • Deliver ambitious targets and overall performance for the motor repair network(s)
  • Maximise commercial outcomes and drive best-in-class performance
  • Identify and deliver data-led performance opportunities
  • Work across the internal matrix and with external suppliers to prioritise resources and deliver outcomes
  • Develop genuine win-win partnerships with major supply chain partners
  • Monitor the market, competitors and regulatory developments
  • Take appropriate action or communicate to identify and tackle emerging risks
  • Manage the motor repair team to meet customers’ fair and reasonable expectations
  • Ensure customer interests remain at the heart of all activity
  • Own commercial output and better outcomes from cradle to grave

Requirements

What you’ll need
  • Demonstrable experience delivering ambitious targets and overall performance of repair networks
  • Experience driving data-led performance opportunities across internal teams and external suppliers
  • Experience developing win-win partnerships with major supply chain partners
  • Strong understanding of the market, competitors and regulatory developments
  • Experience managing motor repair teams and customer-focused activity
  • Significant knowledge and experience of the UK motor repair market, or wider claims/insurance experience in a similar role
  • Strong experience balancing safety and quality against cost
  • Strong commercial acumen and ability to use data for decision-making and compelling business cases
  • Comfortable with the mechanics of the Accidental Damage P&L and performance drivers
  • Unable to offer sponsorship for this role
  • Successful candidates undergo credit and criminal record checks

Benefits

Comp & perks
  • £5k car allowance
  • Flexible hybrid working approach
  • Competitive annual 4Cs performance bonus
  • Private medical insurance (PMI)
  • 4x salary life assurance cover
  • Income protection at no extra cost
  • Matched pension contributions up to 10%
  • Discounts and cashback
  • Free independent mortgage advice
  • Free access to financial wellbeing support
  • Thrive mental health app
  • Colleague assistance programme available 24/7
  • In-house mental health first aiders
  • Support groups and dedicated mental wellbeing team
  • 27 days annual leave plus bank holidays
  • Option to buy or sell one week of annual leave
  • Healthcare cashback plans
  • Dental plans
  • Discounted health assessments
  • Cycle to Work scheme
  • Tech schemes
  • Discounted and free onsite facilities
  • Social events throughout the year
  • Support, training and development