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Power Platform Engineer
Hastings Direct. Support the day-to-day operation of Messenger, Power Platform and Copilot Studio services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting Microsoft Power Platform solutions and Copilot Studio services, with a strong focus on incident management, service improvement, and compliance with governance standards. Proficient in managing environments, security, and CI/CD deployments while ensuring effective communication and stakeholder management.
Highest-signal resume keywords
Microsoft Power Platform SupportCopilot Studio KnowledgeIncident ManagementCI/CD Deployment ManagementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident ManagementService ImprovementEnvironment ManagementConfiguration ManagementSecurity Role ManagementAccess Control ManagementRelease PlanningTechnical SupportTroubleshootingImpact Assessment
Soft Skills
Excellent CommunicationStakeholder Management
Tools & Technologies
Microsoft Power PlatformCopilot StudioAzure
Certifications & Qualifications
Microsoft Power Platform CertificationCopilot Studio CertificationAzure Certification
Industry Keywords
Governance StandardsService AcceptanceMonitoringDocumentationRelease Efficiency
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Support the day-to-day operation of Messenger, Power Platform and Copilot Studio services
- Investigate incidents, resolve issues, improve services, maintain documentation and ensure support readiness
- Administer development, test and production environments
- Manage configuration, security roles, access controls and connection references
- Ensure compliance with governance standards
- Coordinate and support Messenger releases, including deployment planning, readiness checks, implementation, rollback planning, post-release validation and documentation
- Provide technical support for solutions hosted within or connected to Copilot Studio
- Assist with configuration, diagnostics, testing, deployment and impact assessments
- Apply engineering, security and governance standards
- Contribute to audits and service acceptance activities
- Improve stability, monitoring, documentation and release efficiency
- Collaborate with product, engineering, architecture, operations, testing and delivery teams
- Manage risks, dependencies and issues
- Ensure changes are supportable and transitioned successfully into service
Requirements
What you’ll need- Hands-on experience supporting Microsoft Power Platform solutions in an enterprise environment
- Knowledge of Copilot Studio, conversational AI and Power Platform governance
- Experience managing environments, security, releases and CI/CD deployments
- Strong troubleshooting skills, with experience in incident management and service improvement
- Ability to assess technical changes, risks and operational impacts
- Excellent communication and stakeholder management skills
- Relevant technical qualification or equivalent experience
- Microsoft Power Platform, Copilot Studio or Azure certifications are desirable
- Unable to progress candidates who require sponsorship at this time
- Thorough referencing process including credit and criminal record checks
Benefits
Comp & perks- Attractive salary based on experience, with annual pay reviews
- Flexible and hybrid working approach
- Annual 4Cs performance bonus
- Healthcare cash plan
- Life assurance cover of 4x salary
- Income protection at no extra cost
- Pension contribution match up to 10%
- Retailer and own-product discounts and cashback
- Fee-free independent mortgage advice
- Free financial wellbeing support
- Thrive mental health app
- 24/7 colleague assistance programme
- In-house mental health first aiders
- Mental health support groups and dedicated support team
- 25 days annual leave plus bank holidays
- Option to buy or sell one contracted week
- Private healthcare
- Dental plans
- Discounted health assessments
- Cycle to work scheme
- Tech schemes
- Discounted and free onsite facilities
- Social events throughout the year
- Training and development
- Recognition and rewards