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Power Platform Engineer
Hastings Direct. Support the day-to-day operation of Messenger, Power Platform and Copilot Studio services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting Microsoft Power Platform solutions and Copilot Studio services, with a strong focus on incident management, service improvement, and compliance with governance standards. Proficient in managing environments, security roles, and CI/CD deployments while ensuring effective communication and stakeholder management.
Highest-signal resume keywords
Microsoft Power Platform SupportCopilot Studio ManagementIncident ManagementCI/CD DeploymentGovernance Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident ManagementService ImprovementEnvironment ManagementConfiguration ManagementTroubleshootingDeployment PlanningImpact AssessmentMonitoringDocumentationRisk Management
Soft Skills
Excellent CommunicationStakeholder Management
Tools & Technologies
Microsoft Power PlatformCopilot StudioAzure
Certifications & Qualifications
Microsoft Power Platform CertificationCopilot Studio CertificationAzure Certification
Industry Keywords
Governance StandardsService AcceptanceRelease EfficiencySecurity RolesAccess Controls
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Support the day-to-day operation of Messenger, Power Platform and Copilot Studio services
- Investigate incidents, resolve issues, improve services, maintain documentation and ensure support readiness
- Administer development, test and production environments
- Manage configuration, security roles, access controls and connection references
- Ensure compliance with governance standards
- Coordinate and support Messenger releases, including deployment planning, readiness checks, implementation, rollback planning, post-release validation and documentation
- Provide technical support for solutions hosted within or connected to Copilot Studio
- Assist with configuration, diagnostics, testing, deployment and impact assessments
- Apply engineering, security and governance standards
- Contribute to audits and service acceptance activities
- Identify opportunities to improve stability, monitoring, documentation and release efficiency
- Collaborate with product, engineering, architecture, operations, testing and delivery teams
- Manage risks, dependencies and issues
- Ensure changes are supportable and transitioned successfully into service
Requirements
What you’ll need- Hands-on experience supporting Microsoft Power Platform solutions in an enterprise environment
- Knowledge of Copilot Studio, conversational AI and Power Platform governance
- Experience managing environments, security, releases and CI/CD deployments
- Strong troubleshooting skills, with experience in incident management and service improvement
- Ability to assess technical changes, risks and operational impacts
- Excellent communication and stakeholder management skills
- Relevant technical qualification or equivalent experience
- Microsoft Power Platform, Copilot Studio or Azure certifications are desirable
- Candidates requiring sponsorship cannot be progressed
- Thorough referencing process includes credit and criminal record checks
Benefits
Comp & perks- Attractive salary based on experience, with annual pay reviews
- Flexible and hybrid working approach
- Annual 4Cs performance bonus
- Healthcare cash plan
- Life assurance cover of 4x salary
- Income protection at no extra cost
- Pension contribution match up to 10%
- Retailer and own-product discounts and cashback
- Fee-free independent mortgage advice
- Free financial wellbeing support
- Thrive mental health app
- 24/7 colleague assistance programme
- In-house mental health first aiders and support groups
- 25 days annual leave plus bank holidays
- Option to buy or sell one contracted week
- Private healthcare
- Dental plans
- Discounted health assessments
- Cycle to work scheme
- Tech schemes
- Discounted and free onsite facilities
- Social events throughout the year
- Training and development
- Recognition and rewards
- Reasonable adjustments during the recruitment process