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Product Governance Manager
Hastings Direct. Maintain and enhance the product governance framework for FCA PROD compliance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Governance and Lifecycle Oversight, ensuring compliance with FCA PROD and related regulations. Skilled in assessing product value, monitoring customer outcomes, and influencing stakeholders to maintain strong governance practices.
Highest-signal resume keywords
Product GovernanceFCA PROD ComplianceProduct Lifecycle OversightFair Value AssessmentsStakeholder Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Documentation CreationProduct AssessmentMonitoring MICustomer Outcome IndicatorsRegulatory InterpretationAnnual Product ReviewsEvidence AssessmentRisk IdentificationChallenge DocumentationDistribution Chain Understanding
Soft Skills
Ability to Influence StakeholdersHands-On ApproachManaging Competing Priorities
Industry Keywords
FCA PRODICOBSConsumer DutyPricing PracticesProduct LifecycleRegulated Insurance ProductsGovernance FrameworkCustomer Voice RepresentationOutcome-Critical DocumentationProduct Withdrawal
About the role
Key responsibilities & impact- Maintain and enhance the product governance framework for FCA PROD compliance
- Provide oversight, challenge and evidential review across the full product lifecycle
- Oversee new product approval, implementation, launch readiness and distribution strategy
- Monitor in-life products, product changes, annual product reviews, fair value assessments and closed books
- Oversee product withdrawal and post-withdrawal close-out
- Assess evidence supporting product governance decisions
- Assess and challenge whether products deliver fair value
- Use MI and KPIs to monitor customer outcomes and identify risks
- Identify issues, recommend actions, track actions and escalate overdue or ineffective actions
- Represent the customer voice in product forums and challenge product-related changes
- Govern outcome-critical customer documentation and policy wording changes
- Act as Product Governance subject matter expert
- Provide regulatory guidance to Product, Underwriting, Risk and Compliance teams
- Work with Compliance on regulatory interpretation, advice and challenge
- Support alignment between product manufacturers and distributors under FCA expectations
Requirements
What you’ll need- Product governance, product lifecycle oversight or regulated insurance product experience
- Experience creating and maintaining product documentation
- Experience conducting product assessments and reviews
- Understanding of distribution chain impacts on product value
- Strong ability to interpret MI and identify emerging risks relating to fair value and customer outcomes
- Ability to influence stakeholders at all levels and embed a culture of strong governance
- Skilled in managing competing priorities with a hands-on approach
- Strong working knowledge of FCA PROD, ICOBS, Consumer Duty and Pricing Practices requirements
- Ability to assess product governance submissions for sufficient, appropriate and timely evidence
- Ability to oversee Annual Product Reviews and Fair Value Assessments
- Ability to monitor product MI and customer outcome indicators
- Ability to identify, assess and challenge foreseeable harms and document mitigations, ownership and escalation
- Ability to oversee and challenge outcome-critical documentation including policy wordings, NTP and IPID
- Must be able to work in the UK; sponsorship is unavailable
- Successful applicants undergo credit and criminal record checks
Benefits
Comp & perks- £5k car allowance
- Flexible hybrid working approach
- Annual 4Cs performance bonus
- Private medical insurance
- Life assurance cover at 4x salary
- Income protection at no extra cost
- Matched pension contributions up to 10%
- Discounts and cashback
- Free independent mortgage advice
- Free access to financial wellbeing support
- Thrive mental health app
- 24/7 colleague assistance programme
- In-house mental health first aiders
- Support groups and dedicated mental wellbeing support
- 27 days annual leave plus bank holidays
- Option to buy or sell one week of annual leave
- Health care cashback plans
- Dental plans
- Discounted health assessments
- Cycle to work scheme
- Tech schemes
- Discounted and free onsite facilities
- Social events throughout the year
- Training and development support