Technical Specialist – Credit Hire

Hastings Direct

. Deliver audit, analysis, training and coaching as a technical expert within the Credit Hire team .

Posted 9/17/2026full-timeBexhill • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering audits, analysis, and training within the Credit Hire domain, while effectively collaborating with leadership to enhance technical capabilities and drive strategic initiatives. Proficient in using data to identify development needs and implement solutions that improve performance and mitigate risks.

Highest-signal resume keywords

Technical Expertise in Credit HireData Analysis and ImprovementTraining and Coaching DevelopmentStrategic ThinkingProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Effective CommunicationProactive Work StyleDetail-OrientedOutcome-FocusedSelf-Awareness

Industry Keywords

Credit HireKPI MonitoringTechnical StrategySystemic DevelopmentCompetency Framework

About the role

Key responsibilities & impact

Deliver audit, analysis, training and coaching as a technical expert within the Credit Hire team
Collaborate with operational leadership to review and monitor outcomes and KPIs
Use data to support improvement through technical development, including creating and delivering materials
Identify individual colleagues’ technical needs and themes
Support the technical lead in developing capability, including new colleague training from the academy and competency-framework development
Collaborate with team leaders to build technical capability across teams
Support CCL in developing a technical strategy for its functions
Use audit, team leader coaching and control-report data to identify systemic and thematic development requirements
Create and implement solutions to development requirements
Monitor market developments affecting Credit Hire performance
Provide technical input to strategies that mitigate risks

Requirements

What you’ll need

Strong problem-solving skills
Effective communication with all stakeholders
Comfortable working in fast-paced environments
Proactive work style
Detail-oriented and systematic workload management
Strategic thinking and ability to set a vision for gaining and maintaining competitive advantage
Commitment to learning and self-development
High level of self-awareness and drive
Outcome-focused, results-oriented approach
Ability to drive decision-making to achieve ambitious goals
Must not require sponsorship; the employer is unable to offer sponsorship
Thorough referencing process includes credit and criminal record checks

Benefits

Comp & perks

Flexible hybrid working approach
Annual 4Cs performance bonus
Life assurance cover of 4x salary
Income protection at no extra cost
Matched pension contributions up to 10%
Discounts and cashback
Free independent mortgage advice
Free access to financial wellbeing support
Thrive mental health app
24/7 colleague assistance programme
In-house mental health first aiders
Support groups and dedicated mental wellbeing team
25 days annual leave plus bank holidays
Option to buy or sell one week of annual leave
Health care cashback plans
Dental plans
Discounted health assessments
Cycle to work scheme
Tech schemes
Discounted and free onsite facilities
Social events throughout the year
Training and development support