Transformation Manager – Motor Claims

. Lead end-to-end transformation initiatives within Motor Claims .

Posted 9/25/2026full-timeBexhill • United KingdomMid-LevelSeniorWebsite

Key responsibilities & impact

Lead end-to-end transformation initiatives within Motor Claims
Lead cross-functional delivery teams from concept through technical delivery to operational adoption
Lead journey design across systems, tools and processes in support of strategic objectives
Drive delivery discipline through planning, governance, issue resolution and progress tracking
Keep outcomes, timelines and quality on track
Champion a test-and-learn culture and take proportionate risks
Refine solutions based on insight, performance and customer feedback
Leverage digital and technology tools and platforms to enable scalable, efficient transformation
Define and shape business requirements and success measures with operations, commercial and supplier teams
Turn strategy into action and embed lasting change
Collaborate with multidisciplinary teams and stakeholders across the business

What you’ll need

Demonstrable experience leading cross-functional delivery teams through complex transformation initiatives end to end
Experience leading journey design across systems, tools and processes
Experience with planning, governance, issue resolution and progress tracking
Experience championing test-and-learn approaches and refining solutions using insight, performance and customer feedback
Experience leveraging digital and technology tools and platforms
Experience defining business requirements and success measures with operations, commercial and supplier teams
Proven experience delivering transformation, process improvement or complex change initiatives within insurance, financial services or a similarly regulated environment
Experience leading multi-disciplinary teams and influencing stakeholders at all levels
Demonstrated delivery of results through collaboration, pace and disciplined execution
Excellent communication and problem-solving skills
Ability to simplify complexity and turn ideas into practical solutions
Must be able to complete credit and criminal record checks
Applicants must not require sponsorship; sponsorship is unavailable

Comp & perks