Sales Engineer

Hatch

. Co-own discovery calls with the Account Executive and surface integration requirements .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSenior💰 $113,400 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in API evaluation, CRM and system-of-record integrations, and technical documentation production. Capable of scoping integration complexity and communicating technical tradeoffs effectively to stakeholders.

Highest-signal resume keywords

API EvaluationCRM Integration KnowledgeTechnical Documentation ProductionSQL ProficiencyIntegration Complexity Scoping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API AccessData SyncsWebhooksAutomation RequirementsReporting NeedsIntegration Feasibility AssessmentTechnical Risk IdentificationComplexity Tier ProductionScheduling WorkflowsCall Center Systems

Soft Skills

Clear CommunicationStakeholder EngagementProblem-Solving

Industry Keywords

Lead Source SystemsAttribution SystemsIntegration Error MonitoringOnboarding Cycle TimeTechnical Health Checks

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Co-own discovery calls with the Account Executive and surface integration requirements
Own integration discovery covering CRM/system of record, lead source and attribution, scheduling workflows, call center systems, data syncs, webhooks, API access, automation, reporting, and edge cases
Lead technically complex demos involving third-party integrations
Scope CRM, lead source, API capabilities and constraints, and overall integration complexity for late-stage deals
Deliver a written complexity tier after qualification
Produce the Technical Scope document used as the onboarding blueprint
Advise the Account Executive on technical risk, feasibility, and pricing implications
Hand off the Technical Scope to onboarding through a live walkthrough
Work with the Forward Deployed Engineer and Account Manager to onboard technically complex accounts in approximately 4–8 weeks
Serve as primary technical owner through go-live
Participate in post-launch technical health checks
Maintain a QA checklist for data sync accuracy, integration error monitoring, and scope drift
Stay current on product updates, integrations, and capability changes
Build and maintain the integration discovery question set for the sales team
Work with Operations to monitor integration error rates, onboarding cycle time, and scope accuracy
Feed customer-environment learnings back to Product and Engineering
Communicate tradeoffs and send milestone status updates with recommended next steps

Requirements

What you’ll need

Must be located within the United States
Experience evaluating APIs and reviewing technical documentation
Ability to determine integration feasibility and effort
Knowledge of CRM and system-of-record integrations
Knowledge of lead source and attribution systems
Knowledge of scheduling workflows and call center systems
Knowledge of data syncs, webhooks, and API access
Knowledge of automation requirements and reporting needs
Ability to scope CRM, lead source, API capabilities and constraints, and integration complexity
Ability to produce technical scope documents and complexity tiers
SQL proficiency sufficient to pull data on deal complexity, onboarding performance, and integration health
Ability to communicate technical tradeoffs clearly to Sales, customers, Product, and Engineering
Ability to identify and flag technical risk
Legally authorized to work in the U.S. (application requirement)
The role may require employment visa sponsorship; sponsorship need is assessed during application

Benefits

Comp & perks

Full medical, vision, and dental effective the first day
Mental health support and services via Modern Health
15 days PTO, increasing with 2+ years of tenure
12 paid holidays plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
401(k) retirement savings plan
Employee stock purchase plan
Professional development reimbursement
Fully remote work across all locations in the US
Full responsibility for projects from day one
Collaborative team and dynamic work environment