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Surgical Scheduler – Urology
HCA Healthcare. Collaborate with OR and GI Endoscopy Unit to schedule cases, negotiate dates and times, and avoid resource conflicts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in scheduling and coordinating medical procedures, managing patient records, and providing exceptional patient service in a medical office or hospital setting. Proficient in obtaining insurance pre-certifications and authorizations while ensuring efficient communication among healthcare teams.
Highest-signal resume keywords
Medical Receptionist DutiesPatient SchedulingInsurance Pre-CertificationMedical Records ManagementCollaboration with OR and GI Endoscopy Unit
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Check-In/Check-OutAppointment SchedulingFee CollectionChart PreparationReferral Management
Soft Skills
Customer ServiceCollaborationProblem-Solving
Tools & Technologies
Computer SystemsMedical Records Software
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Medical OfficeHospital SettingPatient FlowProcedure SchedulingHealthcare Coordination
About the role
Key responsibilities & impact- Collaborate with OR and GI Endoscopy Unit to schedule cases, negotiate dates and times, and avoid resource conflicts
- Coordinate special procedure needs with internal departments, staff, and external resources
- Gather complete patient and procedure information
- Schedule hospital procedures and testing promptly
- Prepare and distribute schedules within established time frames
- Work with physicians and office administration to maximize utilization of time
- Obtain insurance pre-certifications and authorizations; complete referrals
- Assist co-workers during periods of heightened patient activity
- Provide prompt patient service by telephone and at the front desk
- Oversee registration, checkout, medical records handling, and patient flow
- Review routine issues and unusual circumstances with physicians; handle patient complaints and escalate difficult situations
- Perform medical receptionist duties, including answering calls, scheduling appointments, filing records, checking patients in/out, collecting co-pays and fees, and completing related computer and paperwork
- Coordinate follow-up care communications and reminder cards
- Oversee chart preparation, filing, retrieval, completion, and purging
- Plan daily schedules to maximize physician productivity
- Coordinate physician activities and programs with Capital Health departments
- Coordinate hospital patient activity for doctors and billing company
- Implement provider scheduling and coordinate exam rooms, equipment, and other resources
- Help develop and implement practice growth plans with physicians and the Director/Manager
Requirements
What you’ll need- High School Diploma or GED
- One year medical office or hospital setting experience
- Ability to collaborate with OR and GI Endoscopy Unit to schedule cases
- Ability to obtain pre-certification and authorizations from insurance carriers
- Ability to perform medical receptionist duties, including telephone service, appointment scheduling, medical records, patient check-in/check-out, fee collection, and computer/paperwork tasks
- Ability to manage medical records, charts, referrals, and pre-certifications
- Ability to use keyboards and perform repetitive motion activities
- Ability to meet the listed physical and sensory demands
Benefits
Comp & perks- Medical Plan
- Prescription drug coverage & In-House Employee Pharmacy
- Dental Plan
- Vision Plan
- Flexible Spending Account (FSA)
- Healthcare FSA
- Dependent Care FSA
- Retirement Savings and Investment Plan
- Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
- Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
- Disability Benefits – Long Term Disability (LTD)
- Disability Benefits – Short Term Disability (STD)
- Employee Assistance Program
- Commuter Transit
- Commuter Parking
- Supplemental Life Insurance
- Voluntary Life Spouse
- Voluntary Life Employee
- Voluntary Life Child
- Voluntary Legal Services
- Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
- Voluntary Identity Theft Insurance
- Voluntary Pet Insurance
- Paid Time-Off Program