Sales and Performance Coach

HCF Australia

. Deliver individual and group coaching to improve capability, behaviours and performance .

Posted 11/10/2026full-timeAustraliaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coaching and facilitating development programs to enhance sales capability and performance. Skilled in interpreting performance metrics to create actionable coaching plans while fostering strong relationships with stakeholders.

Highest-signal resume keywords

Coaching And Facilitation SkillsPerformance Management SystemsWorkshop And Training DesignStrong Communication SkillsChange Management Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CoachingSales Capability DevelopmentLearning And DevelopmentPerformance Metrics InterpretationWorkshop FacilitationTraining Program DeliveryLeadership DevelopmentInduction SupportChange Initiative ImplementationStakeholder Relationship Building

Soft Skills

Interpersonal SkillsTrust BuildingAutonomyPrioritizationOwnership

Tools & Technologies

Learning Management SystemsPerformance Management Systems

Industry Keywords

Sales PerformanceContact Centre SalesComplianceMember-Focused LearningOperational Environments

About the role

Key responsibilities & impact

Deliver individual and group coaching to improve capability, behaviours and performance
Design and facilitate workshops, masterclasses, refresher training and development programs
Use sales performance data and insights to identify coaching opportunities and areas for improvement
Partner with Sales leaders to understand emerging learning and capability needs
Support induction and capability development for new team members
Keep training content relevant and up to date as products, systems and processes change
Support implementation and embedment of change initiatives across Contact Centre Sales
Build strong relationships with stakeholders across HCF to support product, quality, compliance and member-focused learning

Requirements

What you’ll need

At least two years’ experience in coaching, sales capability, learning and development or leadership development
Strong coaching and facilitation skills, with experience supporting individuals and teams to improve performance
Ability to interpret performance metrics and turn insights into practical coaching plans
Strong communication and interpersonal skills, with the ability to build trust and rapport at all levels
Experience designing and delivering development programs, workshops or training
Good understanding of performance management, leadership and operational environments
Confidence supporting people through change and embedding new ways of working
Experience using learning, coaching or performance management systems
Ability to work autonomously, manage competing priorities and take ownership of outcomes

Benefits

Comp & perks

Flexible working arrangements
50% subsidy on HCF hospital and/or extras cover
Family-friendly certified employer
18 weeks of parental leave for all new parents
Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products
Personal and professional development opportunities, including workshops and mentorship programs