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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical governance, risk management, and quality assurance within psychological services, with a strong focus on safeguarding and mental health risk management. Provides leadership in clinical supervision, training, and multidisciplinary collaboration to enhance service delivery and client outcomes.
Highest-signal resume keywords
Clinical GovernanceRisk ManagementClinical SupervisionQuality AssuranceSafeguarding
ATS Keywords
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Hard Skills
Clinical AuditCase ReviewQuality Improvement InitiativesPsychological ConsultationMental Health Risk Assessment
Soft Skills
Excellent CommunicationCoachingInfluencingReport Writing
Certifications & Qualifications
Current Registration with HCPCBPSBABCPBACPNMC
Industry Keywords
Psychological ServicesMental HealthSafeguardingOccupational HealthVocational Rehabilitation
About the role
Key responsibilities & impact- Provide professional leadership and expert psychological guidance across Corporate Health and Wellbeing
- Lead development and delivery of clinical governance frameworks for Psychological Services
- Lead the quality assurance framework, including clinical standards, policies, procedures and guidance
- Undertake case audits, clinical record reviews and quality assurance activities
- Monitor compliance with professional standards, clinical governance requirements and contractual obligations
- Analyse audits, complaints, incidents, supervision outcomes and service data to identify trends and improvement opportunities
- Develop and implement quality improvement initiatives
- Contribute to governance committees, quality forums, audits, accreditation programmes and client assurance reviews
- Independently review complex, high-risk or escalated psychological cases
- Provide clinical consultation and recommendations on mental health risk, trauma, stress-related conditions, neurodiversity, fitness for work and safeguarding
- Guide clinicians, case managers and operational teams on clinical decision-making and risk management
- Act as lead resource for mental health risk management, including suicide risk, self-harm, risk of harm to others, acute distress, serious mental illness and psychological crises
- Support safeguarding decisions, investigations, referrals and case reviews involving adults and children
- Work with the Designated Safeguarding Lead and Deputy Safeguarding Leads
- Contribute to safeguarding audits, assurance activities, organisational learning, policies, procedures and training
- Lead and maintain the clinical supervision framework
- Provide individual and group clinical supervision
- Coach and mentor clinicians and support reflective practice and competency
- Deliver training, workshops and educational sessions on psychological practice, mental health risk, safeguarding and clinical governance
- Support competency assessments, induction and professional development
- Provide specialist psychological consultation to Occupational Health clinicians
- Contribute psychological expertise to multidisciplinary discussions and case reviews
- Provide guidance on psychological risk factors affecting work capability, recovery and workplace adjustment
- Maintain accurate supervision, audit and governance records
- The role does not involve routine psychological therapy, counselling, assessment or management of a personal clinical caseload
- Report to the Clinical and Quality Assurance Manager
Requirements
What you’ll need- Significant post-qualification experience within psychological or mental health services
- Demonstrable experience providing clinical supervision
- Experience reviewing complex and high-risk mental health cases
- Experience managing safeguarding concerns involving adults and/or children
- Experience undertaking clinical audit, case review and quality assurance activities
- Strong understanding of clinical governance and risk management principles
- Excellent communication, coaching and report-writing skills
- Ability to influence and support clinicians, managers and multidisciplinary teams
- Current registration with an appropriate professional body, such as HCPC, BPS, BABCP, BACP, NMC or equivalent
- Degree-level qualification and recognised professional qualification in a relevant psychological or mental health discipline
- Commitment to high standards of clinical quality, governance and safeguarding
- Ability to demonstrate sound professional judgement when managing complex and high-risk cases
- Desirable: experience in occupational health, vocational rehabilitation, insurance-funded healthcare or case management services
- Desirable: experience supporting serious incident investigations, complaints or clinical reviews
- Desirable: experience leading service improvement or quality improvement initiatives
- Desirable: paediatric experience
- Desirable: knowledge of workplace mental health and fitness for work principles
- Desirable: formal qualification in clinical supervision
- Desirable: Safeguarding Level 5 training or equivalent experience
- Maintain current professional registration and fulfil continuing professional development requirements
- Adhere to Healthcare RM policies, procedures, information governance requirements and GDPR obligations
Benefits
Comp & perks- Medicash Health Cash Plan, including dental, optical, and chiropody costs
- Free dependent-child additions to the health cash plan
- 24/7 virtual GP helpline
- Employee Assistance Programme (EAP)
- Up to 8 fully funded face-to-face counselling or CBT sessions
- Pension Scheme and Pension Salary Sacrifice
- Death in Service benefit equal to 4x base salary
- Payroll Giving
- 25 days annual leave plus bank holidays
- Birthday Leave
- Option to buy or sell up to 3 holiday days annually
- Up to 2 fully paid Volunteering/Community days per year
- Enhanced maternity and paternity policies
- Company Sick Pay
- Funded professional subscriptions and registrations post-probation
- Internal promotion and secondment opportunities
- Annual pay reviews
- Discretionary bonus schemes
- Regular staff awards, events and activities
