HCML

Risk

• Provide professional leadership and expert psychological guidance across Corporate Health and Wellbeing
• Lead development and delivery of clinical governance frameworks for Psychological Services
• Lead the quality assurance framework, including clinical standards, policies, procedures and guidance
• Undertake case audits, clinical record reviews and quality assurance activities
• Monitor compliance with professional standards, clinical governance requirements and contractual obligations
• Analyse audits, complaints, incidents, supervision outcomes and service data to identify trends and improvement opportunities
• Develop and implement quality improvement initiatives
• Contribute to governance committees, quality forums, audits, accreditation programmes and client assurance reviews
• Independently review complex, high-risk or escalated psychological cases
• Provide clinical consultation and recommendations on mental health risk, trauma, stress-related conditions, neurodiversity, fitness for work and safeguarding
• Guide clinicians, case managers and operational teams on clinical decision-making and risk management
• Act as lead resource for mental health risk management, including suicide risk, self-harm, risk of harm to others, acute distress, serious mental illness and psychological crises
• Support safeguarding decisions, investigations, referrals and case reviews involving adults and children
• Work with the Designated Safeguarding Lead and Deputy Safeguarding Leads
• Contribute to safeguarding audits, assurance activities, organisational learning, policies, procedures and training
• Lead and maintain the clinical supervision framework
• Provide individual and group clinical supervision
• Coach and mentor clinicians and support reflective practice and competency
• Deliver training, workshops and educational sessions on psychological practice, mental health risk, safeguarding and clinical governance
• Support competency assessments, induction and professional development
• Provide specialist psychological consultation to Occupational Health clinicians
• Contribute psychological expertise to multidisciplinary discussions and case reviews
• Provide guidance on psychological risk factors affecting work capability, recovery and workplace adjustment
• Maintain accurate supervision, audit and governance records
• The role does not involve routine psychological therapy, counselling, assessment or management of a personal clinical caseload
• Report to the Clinical and Quality Assurance Manager

Quality & Governance Lead, Psychological Services