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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in site merchandising, content strategy, and product taxonomy to enhance customer experience. Proficient in data analysis techniques and performance tracking to drive continuous optimization and process improvements.
Highest-signal resume keywords
E-Commerce ExperienceSite MerchandisingData Analysis TechniquesContent StrategyProduct Taxonomy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisSite OptimizationKey Performance Indicator ReportingCompetitive BenchmarkingProcess Improvement
Soft Skills
CollaborationTrainingCommunication
Tools & Technologies
Microsoft OfficeWeb-Based Tools
Certifications & Qualifications
Certification in Related Areas
Industry Keywords
Customer ExperienceMerchandising CategoriesPost-Transaction DataSearch Engine OptimizationCustomer Research
About the role
Key responsibilities & impact- Improve customer experience through site merchandising, content strategy, and product taxonomy within specified merchandising categories
- Analyze customer information and behaviors and perform competitive benchmarking to identify opportunities to enhance the customer research and buying experience
- Evaluate external data, internal research, site behaviors, and post-transaction data
- Partner with merchandising and other stakeholders to identify and report opportunities to improve customer experience across categories
- Improve taxonomy, purchase path, data content, search engine optimization, and post-transaction results through tactical execution
- Track site content performance by category, vertical, and customer type using key performance indicator reporting
- Champion continuous optimization and process improvements
- Perform ad hoc reporting and extract relevant data from business systems
- Provide general guidance or training to junior-level support or professional personnel
Requirements
What you’ll need- Bachelor's degree in a related field preferred
- 1+ years of e-commerce or merchandising experience preferred
- Advanced knowledge of Microsoft Office
- Basic technical aptitude with web-based tools
- Typically requires BS/BA in a related discipline
- Generally 2-5 years of experience in a related field, or MS/MA and generally 2-4 years of experience in a related field
- Certification is required in some areas
- Ability to perform data analysis techniques and resolve missing/incomplete information and inconsistencies/anomalies in complex research/data
- Ability to work with site merchandising, content strategy, product taxonomy, site optimization, and site experience management
- Overnight travel less than 10% of the time
Benefits
Comp & perks- Overnight travel typically less than 10% of the time
- Comfortable indoor work environment
- Frequent opportunity to move about while working
- HD Supply diversity, equity, and inclusion commitment
- Equal Employment Opportunity/Affirmative Action protections