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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Sales and Customer Support, with a strong focus on consultative selling and achieving sales goals. Proficient in project management and customer service, ensuring effective communication and problem resolution.
Highest-signal resume keywords
B2B Sales ExperienceConsultative SellingSalesforce ProficiencyMS Excel ProficiencyCustomer Support Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Process FacilitationProject ManagementEstimatingProposal DevelopmentProduct PricingQuota AttainmentOrder ManagementIssue ResolutionSales Goal AchievementCode Directives Development
Soft Skills
Organizational SkillsProfessional Phone EtiquetteIndependent Self-StarterJudgment Under SupervisionCommunication Skills
Tools & Technologies
SalesforceMS ExcelCRM Software
Certifications & Qualifications
HS Diploma or GEDSpecialized Skills Training/Certification
Industry Keywords
Facilities ProductsHardwareElectricalLightingSales Support
About the role
Key responsibilities & impact- Facilitate the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication
- Oversee responses to customer order and quotation requests for all levels of accounts
- Prospect for new sales opportunities via outbound calling and emailing
- Facilitate the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support
- Generate profitable growth through quota attainment
- Provide product pricing by consulting the pricing matrix and other resources
- Develop code directives for certain products while maintaining target margin goals
- Perform estimating, take-off, and proposal duties as necessary
- Refer complex or unusual problems to a supervisor
- Exercise judgment under general supervision in accordance with defined policies, procedures, and techniques
Requirements
What you’ll need- 3+ years of Sales / Sales Support experience
- Customer Support & Success experience
- Business-to-business (B2B) sales experience is a plus
- Knowledge of facilities products such as hardware, electrical, and lighting is a plus
- Organizational skills and professional phone etiquette
- Comfortable in an inbound / outbound phone call environment
- Independent and accountable self-starter
- Proficiency in MS Excel and Salesforce, or similar CRM
- Experience with consultative selling / solution selling preferred
- Proven ability to meet or exceed sales goals in a remote / hybrid position
- Candidates must be within a comfortable driving distance of a local facility
- Prepared to start for the next training class on Monday, November 2nd, 2026
- HS Diploma or GED strongly preferred
- Specialized skills training/certification may be required
- Generally 2–5 years of experience in area of responsibility
Benefits
Comp & perks- Remote flexibility with an in-office presence as needed
- Equal Employment Opportunity/Affirmative Action employer commitment
- Consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status
