FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
IT Support Specialist, IT Systems Administrator for a Digital Agency – Apple, macOS, MDM
Headhunter Digital. Support approximately 100 employees with technical questions .
Posted 9/19/2026full-timeFrankfurt am Main • GermanyMid-LevelSenior💰 €48,000 - €60,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT support and administration, particularly within the Apple ecosystem, while managing device lifecycles and ensuring IT security compliance. Proficient in user account management, SaaS applications, and network administration, with a focus on improving processes and implementing effective solutions.
Highest-signal resume keywords
IT Support ExperienceMacOS and iOS AdministrationMDM System Knowledge (JAMF or Intune)Network AdministrationIT Security Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Device Lifecycle ManagementUser Account ManagementSaaS AdministrationNetwork AdministrationBackup and Disaster RecoveryLinux BasicsDocker BasicsMacOS KnowledgeIOS KnowledgeIT Security Concepts
Soft Skills
Technical Problem SolvingClear CommunicationStructured Working StyleIndependenceReliability
Tools & Technologies
Google WorkspaceMicrosoft AzureJAMFIntuneMDM SolutionsFirewallsWi-Fi SystemsStorage SystemsBackup SystemsTelecommunications Tools
Certifications & Qualifications
IT TrainingDegree in Computer ScienceDegree in Business InformaticsISO 27001 Familiarity
Industry Keywords
ISMSAccess ControlDevice ManagementEmployee OnboardingEmployee OffboardingTechnical SupportProcurementDocumentationAutomationCollaboration with DevOps
Tech Stack
Tools & technologiesAndroidApacheAzureDockerFirewallsiOSJamfJavaScriptLinuxMacOSNode.jsSwitching
About the role
Key responsibilities & impact- Support approximately 100 employees with technical questions
- Administer approximately 120 MacBooks, 40 iPhones, 10 iPads, and Android test devices
- Manage the entire device lifecycle, from procurement and setup through return and reuse
- Support employee onboarding and offboarding
- Manage user accounts, access rights, and SaaS applications
- Develop standards for a secure and reliable macOS work environment
- Help select and implement a future MDM solution
- Manage network, firewall, Wi-Fi, storage, and backup systems
- Document systems and processes
- Automate recurring tasks and further develop existing IT processes
- Coordinate external service providers in hosting, telecommunications, and tooling
- Support IT security initiatives and, where required, ISMS and ISO 27001 measures
- Collaborate with the DevOps team on Linux, Docker, and development environments
Requirements
What you’ll need- Several years of experience in IT support and the administration of workplace and systems environments
- Knowledge of macOS and iOS, with strong familiarity with the Apple ecosystem
- Experience with an MDM system such as JAMF or Intune is an advantage
- Enjoyment of helping people with technical questions
- Structured, independent, and reliable working style
- Ability to explain technical concepts clearly and understandably
- Good understanding of IT security and well-structured access control concepts
- Interest in improving existing structures and independently establishing new areas of responsibility
- IT training, a degree in computer science or business informatics, or an equivalent practical qualification
- Willingness to work from the office three days per week and remotely for the remainder
- German language skills preferred; good English skills
- Knowledge of network administration, firewalls, Wi-Fi, switching, routing, or VLANs is an advantage
- Experience with Google Workspace, Microsoft Azure, or SaaS administration is an advantage
- Knowledge of backup, disaster recovery, or storage systems is an advantage
- Basic knowledge of Linux, Docker, Apache, or Node.js is an advantage
- Familiarity with ISMS or ISO 27001 is an advantage
Benefits
Comp & perks- Annual gross salary of €48,000 to €60,000, depending on your experience
- Permanent, full-time position with a 40-hour workweek
- Significant opportunity to shape a growing internal IT function
- Newly created role with development opportunities and areas of individual responsibility
- Direct communication and short decision-making processes
- Family-friendly and officially recognized workplace
- Time off in lieu for overtime
- Personal professional development budget and three additional training days per year
- Discounted access to a nationwide sports and health network in Germany
- Modern office, health and wellness initiatives, and regular team events
- Open feedback culture and a committed People & Culture team