Account Manager – FinTech Clients

HeadHunters Hub

. Serve as the primary point of contact for existing FinTech clients and strategic partners .

Posted 11/10/2026contractVilnius • LithuaniaJuniorMid-Level💰 €2,000 - €3,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, account management, and effective communication, with a strong focus on client satisfaction and retention. Proficient in managing multiple accounts while utilizing CRM systems and Excel for tracking and reporting.

Highest-signal resume keywords

Account ManagementClient Relationship ManagementProficient In ExcelFluency In Lithuanian And EnglishExperience In HR Services

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client SuccessPayment TrackingKPI ManagementRecruitment Delivery ProcessesAttention To Detail

Soft Skills

Professional CommunicationProactive ApproachSound JudgementOrganizational SkillsClient-First Mindset

Tools & Technologies

CRM PlatformsATSStandard Business Tools

Industry Keywords

FinTechFinancial ServicesClient-Facing Role

About the role

Key responsibilities & impact

Serve as the primary point of contact for existing FinTech clients and strategic partners
Build trusted, long-term relationships by understanding each client’s priorities and expectations
Coordinate communication between clients, recruitment teams, company partners, and other stakeholders
Secure timely feedback and follow-ups to maintain momentum across recruitment processes
Monitor active projects, identify potential delays, and take ownership of resolving issues
Maintain regular client contact and proactively improve the quality of service provided
Support client retention by tracking satisfaction, addressing concerns, and strengthening cooperation
Coordinate invoicing, payment tracking, and professional follow-up on outstanding payments
Keep client records, project updates, and KPIs accurate in CRM, ATS and Excel
Support management with day-to-day client communication and account-related priorities

Requirements

What you’ll need

At least 2 years of experience in account management, client success, customer relationship management, or a comparable client-facing role
Clear, professional communication skills and a strong client-first mindset
Excellent organisation and attention to detail, with the ability to manage several accounts and priorities
A proactive approach, sound judgement, and a consistent record of following tasks through to completion
Practical experience using Excel, CRM platforms, and standard business tools
Ability to work independently while coordinating effectively with internal teams
Fluency in Lithuanian and English is required
Proficiency in Russian is a strong advantage
Confidence handling sensitive conversations, operational issues, and payment follow-ups professionally
Experience in HR services, FinTech or financial services is nice to have
Familiarity with recruitment delivery processes and client-facing KPIs is nice to have
Knowledge of an additional European language is nice to have

Benefits

Comp & perks

A hybrid work model with flexibility and autonomy
Modern office at Rockit, Vilnius
Performance-based bonus linked to client satisfaction and business results
Direct exposure to international FinTech companies, industry leaders, and senior decision-makers
Opportunities to attend FinTech conferences, industry events, and professional training programmes in Lithuania and abroad
Continuous professional development across account management, business development, recruitment, and FinTech
Clear career growth opportunities