Interfacility Transport Coordinator

Health Careers Manitoba

. Receive and process requests for medical assistance and medical transportation .

Posted 10/22/2026contractWinnipeg • CanadaMid-LevelSenior💰 CA$32 - CA$51 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical assistance and transportation communication, with strong skills in triaging injuries and illnesses. Proficient in maintaining compliance with health regulations and providing mentorship within a team-oriented environment.

Highest-signal resume keywords

Degree/Diploma In Health CareEmergency Department Information Systems (EDIS)Call Center ExperienceStrong Interpersonal And Communication SkillsTyping/Keyboarding Skills At 35 WPM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TriageCase Support Information MaintenanceMulti-taskingWindows-based Computer ProgramsOrganizational SkillsDecision-making SkillsProblem-solving Skills

Soft Skills

Effective CommunicationTeam CollaborationIndependenceRespect For ConfidentialityCultural Sensitivity

Tools & Technologies

Communication SystemsMedical Transportation Systems

Certifications & Qualifications

Criminal Records CheckChild Abuse Registry CheckAdult Abuse Registry Check

Industry Keywords

Emergency Medical ServiceHealth RegulationsVECTRSShared Health PoliciesProvincial Geography

About the role

Key responsibilities & impact

Receive and process requests for medical assistance and medical transportation
Answer and process calls for service and requests for assistance
Obtain essential information from callers and triage injuries and illnesses
Monitor and operate communication systems
Receive, record, and maintain case support information
Process low-acuity calls and administrative requests; enter information into the computer system
Refer callers to appropriate clinical personnel
Advise law enforcement and other agencies when involvement is required
Exchange information with law enforcement, hospitals, and other agencies and institutions
Communicate effectively with co-workers to support departmental, program, and regional operations
Maintain adherence to VECTRS and Shared Health regulations and policies
Participate in safety and health, fire, disaster, and evacuation programs
Serve as a resource to staff and health care professionals
Maintain and update professional skills through continuing education
Provide mentorship and training to team members
Participate in committees and regular staff meetings
Perform other related duties as required

Requirements

What you’ll need

Degree/Diploma in a relevant health care or health sciences related discipline from an accredited education institution
A combination of education training and/or experience may be considered
Active member in good standing of an associated regulatory body as appropriate
Experience in a call center environment is highly-desirable
Knowledge or experience working with Emergency Department Information Systems (EDIS) is an asset
Demonstrated knowledge of Emergency Medical Service/medical transportation communication and operations is an asset
Strong interpersonal and communication skills, both verbal and written
Typing/Keyboarding skills at 35 wpm
Ability to multi-task
Demonstrated ability to work as part of a team
Demonstrated ability to work independently
Ability to respect and promote confidentiality
Ability to perform the duties of the position on a regular basis
Competent in Windows-based computer programs
Strong organizational, decision-making, and problem-solving skills
Ability to respect and promote a culturally diverse population
Working knowledge of provincial geography
Ability to work days, evenings, nights, weekends, and general holidays
Current satisfactory Criminal Records Check, including Vulnerable Sector Search
Current Child Abuse Registry Check
Current Adult Abuse Registry Check

Benefits

Comp & perks

Continuing education programs, literature reviews, interest groups, and lectures
Mentorship and training opportunities
Workplace safety and health programs
Fire, disaster, and evacuation preparedness programs
Employment equity and workplace diversity support
Accommodations available upon request during assessment and selection
Indigenous applicants encouraged to self-identify
Term position with 1.00 FTE