Interfacility Transport Coordinator

Health Careers Manitoba

. Receive and process requests for medical assistance and medical transportation .

Posted 10/22/2026full-timeWinnipeg • CanadaMid-LevelSenior💰 CA$32 - CA$51 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical assistance coordination, effective communication with diverse populations, and proficiency in emergency medical service operations. Capable of multitasking in high-pressure environments while maintaining confidentiality and supporting team dynamics.

Highest-signal resume keywords

Degree/Diploma In Health CareCall Center ExperienceEmergency Department Information Systems (EDIS)Strong Verbal And Written Communication SkillsCurrent Criminal Records Check

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Assistance CoordinationTriage Injuries And IllnessesTyping/Keyboarding Speed Of 35 WpmWindows-Based Computer ProgramsEmergency Medical Service CommunicationCase Support Information ManagementMultitasking AbilityDecision-Making SkillsProblem-Solving SkillsKnowledge Of Provincial Geography

Soft Skills

Strong Organizational SkillsAbility To Work IndependentlyAbility To Work As Part Of A TeamRespect For ConfidentialityCultural Sensitivity

Tools & Technologies

Communication SystemsMedical Transportation CoordinationDocumentation Systems

Certifications & Qualifications

Active Member In Good Standing Of Regulatory BodyCriminal Records CheckVulnerable Sector SearchChild Abuse Registry CheckAdult Abuse Registry Check

Industry Keywords

Emergency Medical ServicesMedical TransportationHealth CareEmergency ResponseContinuing Education

About the role

Key responsibilities & impact

Receive and process requests for medical assistance and medical transportation
Answer service calls, obtain essential caller information, and triage injuries and illnesses
Manage incoming calls and coordinate medical responses and transportation with dispatch agencies
Monitor and operate communication systems and maintain documented communications
Receive, record, and maintain case support information
Process low-acuity calls and administrative assistance requests in computer systems
Refer callers to appropriate clinical personnel
Advise law enforcement and other agencies about incidents requiring involvement
Exchange information with law enforcement, hospitals, and other agencies and institutions
Communicate with coworkers to support efficient departmental, program, and regional operations
Maintain safety, fire prevention, disaster preparedness, and evacuation responsibilities
Serve as a resource to staff and health care professionals
Participate in continuing education, committees, and staff meetings
Provide mentorship and training to team members
Perform other related duties as required

Requirements

What you’ll need

Degree/Diploma in a relevant health care or health sciences related discipline from an accredited education institution
A combination of education training and/or experience may be considered
Active member in good standing of an associated regulatory body as appropriate
Call center experience is highly desirable
Knowledge or experience working with Emergency Department Information Systems (EDIS) is an asset
Knowledge of Emergency Medical Service/medical transportation communication and operations is an asset
Strong verbal and written interpersonal and communication skills
Typing/keyboarding speed of 35 wpm
Ability to multitask
Ability to work independently and as part of a team
Ability to respect and promote confidentiality
Competence in Windows-based computer programs
Strong organizational, decision-making, and problem-solving skills
Ability to respect and promote a culturally diverse population
Working knowledge of provincial geography
Ability to work days, evenings, nights, weekends, and general holidays
Current satisfactory Criminal Records Check including Vulnerable Sector Search, Child Abuse Registry Check, and Adult Abuse Registry Check required as conditions of employment

Benefits

Comp & perks

Continuing education programs, literature reviews, interest groups, and lectures
Mentorship and training opportunities
Employee accommodations available upon request during assessment and selection
Employment equity and workplace diversity support