Manager, Health Services – EMS Operations

Health Careers Manitoba

. Oversee and manage multidisciplinary teams of technical, clinical, and clinical support staff .

Posted 10/16/2026full-timeCanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing multidisciplinary teams and overseeing emergency response services while ensuring compliance with clinical standards and legislation. Proven ability to collaborate with diverse stakeholders and implement effective service delivery models in a health services environment.

Highest-signal resume keywords

Progressive Management ExperienceInterdisciplinary Clinical Team LeadershipEmergency Response Services DeliveryProgram Planning and EvaluationIndigenous Cultural Safety Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational ManagementQuality ImprovementRisk ManagementUtilization ManagementPatient Care CoordinationService Delivery Key Performance IndicatorsClinical Service Standards ComplianceEmergency Patient TransportVirtual Emergency CareCommunity Paramedicine

Soft Skills

Leadership CapabilitiesCollaborationInfluencing Senior ManagementCommunicationTeam Building

Tools & Technologies

Health Services Software ProgramsEmergency Response TechnologyCommunication EquipmentComputerized Office Environment

Certifications & Qualifications

Active Regulatory Body MembershipValid Manitoba Driver's LicenseEnhanced Level Two Security ClearanceCriminal Records CheckChild Abuse Registry CheckAdult Abuse Registry Check

Industry Keywords

Patient-Centered Care PathwaysPublicly Funded Health ServicesUnionized Health ServicesCommunity ServicesAcute Inpatient CareSpecialty CareComplex Ambulatory SettingsDiverse Cultural BackgroundsSocial Services CollaborationMunicipal Government Liaison

About the role

Key responsibilities & impact

Oversee and manage multidisciplinary teams of technical, clinical, and clinical support staff
Lead adoption of integrated, patient-centred care pathways and service delivery models
Provide operational management for health services in partnership with senior leadership and internal and external stakeholders
Plan, coordinate, and evaluate systems to provide safe, effective, and efficient emergency response services
Liaise with provincial and federal health facilities, fire services, law enforcement, public safety organizations, social services, service delivery organizations, community partners, municipal government, and Indigenous communities
Develop and manage an adaptive, collaborative team of clinical professionals
Coordinate and allocate resources across emergency response service stations and service delivery locations within the assigned zone
Coordinate and manage patient care services for emergency response services
Integrate and manage administration, program planning, quality improvement, risk management, and utilization management systems
Develop, manage, evaluate, and ensure compliance with provincial clinical service standards, legislation, professional standards, codes of ethics, education, and research
Develop, recommend, implement, and evaluate service-delivery key performance indicators
Collaborate with stakeholders to promote safe, effective, and appropriate client care and clinical excellence

Requirements

What you’ll need

5 years of progressive management experience leading a broad spectrum of health services in a large, publicly funded health services delivery organization
2 years of management experience leading a high-performing, interdisciplinary clinical team within a unionized health services delivery organization, including influencing and collaborating with senior management
3 years of direct clinical services delivery across one or more assigned clinical areas, including emergency response services, virtual emergency care, emergency patient transport, medical dispatch and communications, community paramedicine, primary health, community services, acute inpatient, specialty care, complex ambulatory settings, or innovative community-based care
2 years of experience implementing program planning, development and evaluation
2 years of experience building and leading
Post-secondary diploma in a relevant health discipline from an accredited education institution; a post-secondary degree is an asset
An equivalent combination of education and experience may be considered
Active member in good standing of an associated regulatory body as appropriate
Demonstrated mid-management leadership capabilities
Skills supporting Indigenous cultural safety and experience working with diverse cultural, social and ethnic backgrounds
Proficient in the organization’s current technology, software programs, and equipment
Valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province
Must be able to travel by multiple vehicle types, including in anticipated inclement weather
Must be able to work safely in a computerized office environment with frequent virtual and in-person meetings
Moderate to heavy physical effort, including infrequent lifting of patients and equipment
Current satisfactory Criminal Records Check, including Vulnerable Sector Search
Current Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment
Individuals working at the VECTRS location must have and maintain Enhanced Level Two security clearance from the Winnipeg Police Service

Benefits

Comp & perks

Salary commensurate with education and qualifications
FTE 1.00
Days shift
Employment equity and workplace diversity support
Accommodations available upon request during the assessment and selection process