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Utilization Management RN
HealthCare Strategies. Collect personal and clinical information on participating Plan members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical assessments, patient education, and medical necessity reviews while adhering to confidentiality policies. Proficient in utilizing InterQual criteria and Microsoft Office Suite to support effective communication and decision-making in a healthcare setting.
Highest-signal resume keywords
Active RN Compact LicenseClinical AssessmentsInterQual Criteria ExperienceMedical Necessity ReviewsVerbal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Information CollectionTelephonic AssessmentsMedical Appropriateness DeterminationCase Management IdentificationDocumentation AccuracyPrior Authorization DeterminationProblem-Solving SkillsDecision-Making SkillsDetailed Instruction ExecutionUM Experience
Soft Skills
Strong Verbal Communication Skills
Tools & Technologies
Microsoft Office Suite
Certifications & Qualifications
Active RN Compact License
Industry Keywords
Patient EducationHealthcare Providers CommunicationConfidentiality PoliciesCommunity ServicesInpatient and Outpatient Services
About the role
Key responsibilities & impact- Collect personal and clinical information on participating Plan members
- Provide patient education services
- Render initial determinations of medical appropriateness for communication to the health benefit plan
- Identify individuals whose health and/or expenses may be positively affected through Large Case Management
- Perform telephonic clinical assessments
- Obtain information from healthcare providers, patients, or families regarding planned procedures, admissions, continued stays, or discharge plans
- Interpret nationally recognized criteria to support recommendations for inpatient and outpatient services
- Identify and refer individuals for Case Management
- Document calls completely, accurately, and promptly in the computer system
- Follow policies and procedures for confidential materials and patient-specific information
- Answer calls related to medical services and determine whether prior authorization is required
- Retrieve and acknowledge voicemail messages requesting medical services
- Complete medical necessity reviews and communicate outcomes to providers within appropriate time frames
- Provide educational materials and direct callers to community services when indicated
- Provide coverage for professional colleagues
Requirements
What you’ll need- Active, unrestricted RN Compact License
- Minimum internet speeds of 25Mbps download and 25 Mbps upload
- 1+ years experience in hospital setting
- Strong verbal communication skills
- Problem-solving and decision-making skills
- Ability to carry out detailed written or verbal instructions independently
- Proficiency with Microsoft Office Suite (Outlook, Word)
- 1+ years previous UM experience (preferred)
- Experience using InterQual criteria (preferred)
Benefits
Comp & perks- Work from your home office
- Part-time schedule of 20 to 25 hours per week
- Monday–Friday schedule
- Core office hours of 9am–6pm ET
- Coverage for professional colleagues