HealthCare Strategies

Health Coach

• Identify and engage patients who could benefit from coaching
• Conduct telephonic outreach to explain the program and encourage enrollment
• Educate and motivate patients toward healthier behaviors using motivational interviewing and behavior change science
• Document interactions clearly and accurately in the system
• Triage and refer patients to appropriate services as needed
• Provide telephonic education and coaching to patients managing chronic conditions including diabetes, hypertension, and obesity

Explore RN Health Coach – Part-time at HealthCare Strategies. Review requirements and application details.

RN Health Coach – Part-time

General

• Collect personal and clinical information on participating Plan members
• Provide patient education services
• Render initial determinations of medical appropriateness for communication to the health benefit plan
• Identify individuals whose health and/or expenses may be positively affected through Large Case Management
• Perform telephonic clinical assessments
• Obtain information from healthcare providers, patients, or families regarding planned procedures, admissions, continued stays, or discharge plans
• Interpret nationally recognized criteria to support recommendations for inpatient and outpatient services
• Identify and refer individuals for Case Management
• Document calls completely, accurately, and promptly in the computer system
• Follow policies and procedures for confidential materials and patient-specific information
• Answer calls related to medical services and determine whether prior authorization is required
• Retrieve and acknowledge voicemail messages requesting medical services
• Complete medical necessity reviews and communicate outcomes to providers within appropriate time frames
• Provide educational materials and direct callers to community services when indicated
• Provide coverage for professional colleagues

Explore Utilization Management RN at HealthCare Strategies. Review requirements and application details.

Open roles

RN Health Coach – Part-time

Utilization Management RN