Sales Associate

Heartland Alliance

. Prospect hospitals, medical centers, schools, legal firms, social service agencies, and other organizations with language-service needs .

Posted 10/26/2026full-timeChicago • Illinois • United StatesMid-Level💰 $25 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales and business development, with a strong focus on proposal development and client relationship management. Proficient in utilizing CRM software and maintaining effective communication with diverse stakeholders.

Highest-signal resume keywords

Sales And Business DevelopmentProposal DevelopmentClient Relationship ManagementSalesforce ProficiencyRFP Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementLead GenerationReport WritingBasic Mathematical CalculationsDatabase Management

Soft Skills

Effective CommunicationProblem SolvingTeam CollaborationCustomer Support

Tools & Technologies

SalesforceMicrosoft WordMicrosoft OutlookMicrosoft Excel

Industry Keywords

Language ServicesHealthcareProfessional ServicesRFPsBidding Systems

About the role

Key responsibilities & impact

Prospect hospitals, medical centers, schools, legal firms, social service agencies, and other organizations with language-service needs
Generate and cultivate new business leads and maintain prospect and customer information in Salesforce and other lead management databases
Respond to website, email, and phone inquiries
Search for business opportunities through RFPs and other bidding opportunities
Register as a vendor in local, state, federal, and private-industry bidding systems
Prepare and submit RFP responses by coordinating with team members and confirming requirements can be met
Maintain and enhance the RFP database
Participate in planning and monitoring sales and marketing strategy and coordinate strategy with the Program Director
Support transition of CCIS services into the HAI framework and help maintain the current client portfolio
Follow up with new accounts, cross-sell services, and provide ongoing support
Maintain regular professional communication with CCIS clients and respond to sales-related inquiries
Analyze client usage and complaint reports to identify accounts needing attention
Implement new accounts and awarded RFPs in coordination with the Program Coordinator
Send contracts and support contracting processes
Produce sales, prospecting, and RFP activity reports
Assist with monthly customer invoicing and email invoices to customers
Participate in after-hours on-call phone/email coverage
Participate in weekly team meetings and provide backup interpreter scheduling support
Adhere to professional standards, organizational policies, contractual requirements, and program guidelines
Collaborate with team members to support business objectives and operational priorities
Support special projects and perform other assigned duties

Requirements

What you’ll need

High school diploma or equivalent
Minimum of three (3) years of related experience in sales, business development, account management, proposal development or related field
Ability to make account visits throughout Chicago and the suburbs
Ability to use an employee’s personal vehicle during work hours if required
Demonstrated high degree of computer proficiency, including Microsoft Word, Outlook, Excel, and database software
Ability to write reports, correspondence, and instructions
Ability to effectively present information and respond to questions from staff, managers, participants, vendors, and the general public
Ability to perform basic mathematical calculations and interpret bar graphs
Ability to apply common-sense understanding to carry out written, oral, or diagram instructions
Ability to address problems involving several concrete variables in standardized situations
Ability to communicate effectively, verbally and in writing
Ability to sit, reach, and work with hands to operate computers or equipment; stand, walk, climb stairs, and potentially kneel or crouch; occasionally lift or move items up to 10 pounds
Preferred: Associate or bachelor’s degree in business, marketing, communications or related field
Preferred: Experience with Salesforce or similar CRM software
Preferred: Experience with RFPs and lead generation
Preferred: Experience with language services, healthcare, or professional service industries

Benefits

Comp & perks

Remote work arrangement
Approximately 5–10% travel for account visits
Reasonable accommodations for individuals with disabilities
Required training and development activities to strengthen job-related skills