Director of Sales

HEI Hotels & Resorts

. Manage HEI’s LEAD Program and ensure hotels meet closure rates .

Posted 10/8/2026full-timeRemote • Connecticut • United StatesLead💰 $125,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing sales processes and strategies within the hospitality industry, with a strong focus on revenue management, data analysis, and team leadership. Proficient in leveraging various sales platforms and tools to drive performance and achieve business goals.

Highest-signal resume keywords

Hospitality Sales ManagementRevenue ManagementData AnalysisLeadership SkillsB2C Sales Process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Data AnalysisRevenue Management ProcessesDirect Sales ProcessECommerce TacticsMarket Performance AnalysisStrategic Sales PlanningHotel Sales KnowledgeMulti-Brand ExperiencePerformance AccountabilityTalent Development

Soft Skills

Communication SkillsMultitaskingOrganizational Skills

Tools & Technologies

CVENTTravelclickKnowlandDelphiOperaCMSPMSConstant Contact

Certifications & Qualifications

Bachelor’s Degree in Marketing or Communications

Industry Keywords

Hospitality IndustryGroup and Events StrategyBusiness Travel AccountsSales Funnel ManagementCorporate Sales Initiatives

Tech Stack

Tools & technologies

Delphi

About the role

Key responsibilities & impact

Manage HEI’s LEAD Program and ensure hotels meet closure rates
Manage the Group LEAD process to execute Group and Events strategy and exceed transactional and revenue goals
Analyze sales data daily to ensure process compliance and accountability
Approve property revenue and activity goals and incentive plans
Drive Group and Catering results through sales activity, funnel management, conversion, and sales manager productivity
Ensure hotels acquire, activate, and reactivate Business Travel accounts in partnership with the Corporate Director of Business Travel
Coordinate with the enterprise Rapid Response Lead Team to manage LEAD flow hourly
Ensure HEI Corporate resources are leveraged, including VAW, HSR, CVENT, and Knowland
Partner with the Campaigns and Promotions team on email marketing opportunities via Constant Contact
Funnel owner communication and requests to the HEI Campaigns and Marketing Group
Hold teams accountable to HEI performance standards
Liaise with property EC teams to deliver corporate sales initiatives
Assign accountability, authority, and resources, and monitor implementation
Verify daily, weekly, and monthly sales rhythms and corporate-defined RDOS rhythms
Analyze market performance and potential for segmentation and hotel sales deployment using Travelclick, CVENT, Knowland, STR, SSA, and related systems
Perform other job-related duties as assigned

Requirements

What you’ll need

Bachelor’s Degree, preferably in Marketing, Communications or related field
Minimum 10 years of progressive sales experience within the hospitality industry
Multi-brand and market experience preferred
Strong working knowledge of CMS and brand sales platforms, including CI/TY, Delphi, Travelclick, CVENT, Knowland, Opera, and PMS
Delphi Fdc and Marriott CI working knowledge is crucial
Excellent working knowledge of hotel sales, marketing, and revenue management
Advanced skills in direct sales process, B2C, revenue management processes, eCommerce tactics, and brand resources
Advanced skills in leadership, strategic sales planning, analyzing/interpreting data, multitasking, organization, and communication
Ability to manage associates to improve performance and support Talent Acquisition and development via the HEI platform
Comfortable communicating with owners, brands, and customers to deliver the HEI brand message and results
Ability to travel up to 25% of the time may be required

Benefits

Comp & perks

Medical insurance through Anthem Blue Cross Blue Shield
Dental insurance through Anthem Blue Cross Blue Shield
Vision insurance through EyeMed
Vacation, sick, and holiday programs
Pet insurance through ASPCA
Supplemental, spousal, and child life insurance
Short- and long-term disability plans
401(k) Savings Plan with matching funds
'YouDecide' discounts
Hotel Room Discount programs