Rooms Manager – In Training

HEI Hotels & Resorts

. Complete a 12-month Rooms Manager-in-Training program .

Posted 9/21/2026full-timeUnited StatesMid-LevelSenior💰 $17 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in Front Office and Housekeeping operations, including effective communication and customer service skills. Capable of utilizing labor management tools and adhering to Room Standard Operating Procedures.

Highest-signal resume keywords

PMS ProficiencyLabor Management ToolsCustomer SatisfactionEffective Communication SkillsHospitality Program Graduate

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Verbal CommunicationWritten CommunicationProblem ResolutionAdaptability

Industry Keywords

Rooms Manager-in-TrainingFront OfficeHousekeepingStandard Operating ProceduresCustomer Interaction

About the role

Key responsibilities & impact

Complete a 12-month Rooms Manager-in-Training program
Shadow the Front Office and Housekeeping departments at the assigned hotel
Complete shifts in each position within the Front Office and Housekeeping departments
Attend department meetings and hotel leadership meetings
Become proficient with the PMS and other Front Office and Housekeeping systems
Use labor management tools to schedule and control labor costs
Interact positively with customers and resolve problems to maintain customer satisfaction and quality
Ensure compliance with Room Standard Operating Procedures and Policies
Perform other job-related duties as assigned

Requirements

What you’ll need

Recent or current graduate of a hospitality program preferred
Flexibility to relocate for placement after completion of the MIT program
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences
Ability to comply with attendance rules and be available to work on a regular basis

Benefits

Comp & perks

Medical insurance through Anthem Blue Cross Blue Shield
Dental insurance through Anthem Blue Cross Blue Shield
Vision insurance through EyeMed
Vacation time
Sick time
Holiday programs
Pet insurance through ASPCA
Supplemental life insurance
Spousal life insurance
Child life insurance
Short-term disability plan
Long-term disability plan
401(k) Savings Plan with matching funds
'YouDecide' discounts
Hotel Room Discount program