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Infrastructure Architect
HelloKindred. Review the existing ITSC tiering assigned to services on the CBS inventory .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical architecture and IT Service Continuity (ITSC), with a strong ability to conduct gap analyses and develop actionable recommendations. Engages effectively with stakeholders to ensure alignment between service tiering and business continuity requirements.
Highest-signal resume keywords
Technical Architecture ReviewIT Service Continuity (ITSC)Gap AnalysisServiceNow FamiliarityStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical ArchitectureGap AnalysisService TieringBusiness Continuity RequirementsRecovery Requirements
Soft Skills
Stakeholder EngagementCommunication
Tools & Technologies
ServiceNow
Certifications & Qualifications
BPSS Eligibility
Industry Keywords
IT Service ContinuityService Operations Guide (SOG)Operational CapabilitySupport Models
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Review the existing ITSC tiering assigned to services on the CBS inventory
- Engage with internal business stakeholders and Arm’s Length Bodies (ALBs) to confirm business continuity and recovery requirements
- Reconcile discrepancies between documented service tiering, Service Operations Guide (SOG) records and ServiceNow (SNoW) data
- Complete a structured gap analysis between current recorded ITSC tiering and confirmed business requirements
- Document the agreed ITSC tiering requirements for each in-scope CBS service
- Review existing technical architectures for in-scope CBS services and assess their alignment with confirmed ITSC requirements
- Identify gaps between current technical resilience and required ITSC outcomes
- Develop high-level recommendations and target architecture options to address identified gaps
- Review existing service and support arrangements and assess operational and support capability against confirmed ITSC tiering requirements
- Identify gaps between current support models and required ITSC service levels, and recommend improved service and support arrangements
- Produce documented technical, service and support gap assessments for each CBS service reviewed
- Deliver a consolidated set of prioritised recommendations identifying changes required to meet ITSC requirements
Requirements
What you’ll need- Experience in technical architecture, including reviewing existing architectures and developing target architecture options
- Knowledge of IT Service Continuity (ITSC), service tiering, and business continuity and recovery requirements
- Experience carrying out structured gap analyses and producing prioritised recommendations
- Experience assessing service and support models against required service levels
- Familiarity with ServiceNow
- Experience engaging with business stakeholders, including Arm’s Length Bodies (ALBs)
- Must be eligible for BPSS checks
- Must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship
Benefits
Comp & perks- Remote work
- Flexible opportunities
- PAYE engagement through an umbrella company