Salesforce Operations Specialist

HelloKindred

. Maintain and update contact records, campaign information, and event-related data within Salesforce .

Posted 11/5/2026part-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong Salesforce expertise in maintaining CRM records and managing event-related data, with a focus on data accuracy and quality. Exhibits excellent organizational skills and the ability to handle multiple tasks while providing administrative support in both virtual and in-person settings.

Highest-signal resume keywords

Salesforce ExperienceCRM Record ManagementEvent Data ManagementStrong Attention To DetailEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceCRM Record MaintenanceData Quality ManagementEvent Attendance TrackingData CleansingCampaign ManagementAutomated Communications WorkflowsContact Information ManagementEnquiry HandlingDocumentation Maintenance

Soft Skills

Organizational SkillsProactive ApproachReliabilityCollaborationProblem-Solving

Tools & Technologies

Marketing Automation ToolsEvent Registration Platforms

Industry Keywords

Professional ServicesFinancial ServicesCorporate EnvironmentNon-Executive DirectorsStakeholder Engagement

About the role

Key responsibilities & impact

Maintain and update contact records, campaign information, and event-related data within Salesforce
Create and update contacts, manage attendance statuses, and ensure records are accurate and complete
Maintain event campaign records and attendee information
Update post-event attendance records to trigger automated follow-up communications
Identify and correct duplicate, outdated, or incomplete records
Investigate missing information and ensure CRM records meet internal data quality requirements
Support consistent use of Salesforce processes and workflows across the programme
Monitor and manage the programme's shared inbox
Respond to event registration queries, access requests, attendee questions, and general programme enquiries
Escalate complex matters to relevant team members and maintain enquiry records
Provide back-office administrative support across virtual and in-person events
Update attendee and attendance records following events and support registration administration
Review and clean CRM records, including consent information and audience databases
Support identification and review of potential Non-Executive Director contacts
Provide operational support to the NED programme team
Maintain documentation, identify recurring administrative challenges, and suggest practical improvements
Collaborate with colleagues to prioritise tasks, manage deadlines, and provide workload updates

Requirements

What you’ll need

Proven, hands-on Salesforce experience is essential
Experience maintaining CRM records, updating contact information, and managing campaign or event-related data
Strong administrative and organisational skills, with excellent attention to detail
Experience managing a shared inbox, handling enquiries, and responding professionally to stakeholders
Ability to work accurately with large volumes of contact and event data
Confidence in identifying data discrepancies, correcting records, and following established processes
Strong written and verbal communication skills
Ability to manage multiple tasks, prioritise effectively, and meet deadlines
A proactive, reliable, and solutions-focused approach
Capacity to work independently in a remote environment while collaborating effectively with a wider team
Professional handling of confidential information and awareness of data protection requirements
Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship
Desirable: experience supporting corporate programmes, event teams, or senior stakeholder engagement initiatives
Desirable: experience using Salesforce campaigns, event attendance tracking, and automated communications workflows
Desirable: familiarity with marketing automation tools and event registration platforms
Desirable: experience maintaining consent records and supporting CRM data cleansing activities
Desirable: previous experience within professional services, financial services, or a large corporate environment
Desirable: experience supporting Non-Executive Directors, senior executives, or other professional audiences

Benefits

Comp & perks

Initial 3-month contract, with a potential extension
Remote work setup
Part-time schedule of approximately 15–16 hours per week