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Help Scout

Account Executive, Mid Market

Help Scout

. Build and own a sales pipeline, with more than 75% of opportunities self-sourced through target account campaigns, account-based targeting, referrals, and events .

Posted 9/18/2026full-timeRemote • United StatesSeniorLead💰 $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in full-cycle B2B SaaS sales, with a strong focus on self-sourcing opportunities and managing mid-market accounts. Proficient in leveraging AI solutions and a modern GTM tech stack to optimize sales processes and enhance pipeline management.

Highest-signal resume keywords
Full-Cycle B2B SaaS SalesSelf-Sourced Pipeline DevelopmentMid-Market Account ManagementGTM Tech Stack ManagementAI Solutions Utilization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Pipeline ManagementAccount-Based TargetingCommercial NegotiationTailored Product DemosForecast AccuracySales Playbook DevelopmentCustomer Needs IdentificationStakeholder EngagementDeal ClosingSales Cycle Management
Soft Skills
CollaborationStrategic ThinkingCommunicationProblem SolvingEngagement Strategy
Tools & Technologies
GTM Tech StackAI SolutionsSales Automation ToolsCRM SoftwareData Enrichment Tools
Industry Keywords
B2B SalesSaaSMid-Market AccountsSales ForecastingAccount Selection

About the role

Key responsibilities & impact
  • Build and own a sales pipeline, with more than 75% of opportunities self-sourced through target account campaigns, account-based targeting, referrals, and events
  • Run full-cycle deals from first meeting through tailored product demos, business cases, commercial negotiations, and closing
  • Build the upmarket sales playbook and establish the future sales motion with GTM leadership
  • Collaborate with Product on mid-market customer requirements
  • Partner with Marketing on targeted campaigns
  • Work with RevOps to optimize operational processes
  • Own and report on pipeline coverage, forecast accuracy, and progress to target

Requirements

What you’ll need
  • 75% or more of pipeline sourced independently
  • 8+ years in full-cycle B2B SaaS sales
  • Experience working mid-market accounts at companies of roughly 250–1,000 employees
  • Experience with 3–6 month sales cycles
  • Experience closing deals averaging $25K–$75K
  • Strong account selection and engagement strategy
  • Comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, and enrichment
  • Daily use of AI to improve output, with specific examples of impact
  • Ability to identify customer business needs, multi-thread with key stakeholders, and position relevant solutions
  • Must already be authorized to work from the home country; Help Scout does not sponsor visas

Benefits

Comp & perks
  • Competitive salary and an internal, transparent salary formula based on market data
  • Flexible time off – you choose the holidays and vacations that make sense for you
  • 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
  • A home office stipend
  • A co-working stipend up to $300 a month
  • A yearly professional development stipend of $1,800
  • Top tier health insurance for employees and dependents in the U.S. or Canada
  • Equity
  • Commission