Head of Product, Growth – Monetization

Help Scout

. Own the vision, roadmap, and execution for the Growth team .

Posted 9/22/2026full-timeRemote • United StatesLead💰 $263,000 - $290,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading growth initiatives within B2B SaaS, focusing on revenue generation, experimentation, and cross-functional collaboration. Proficient in designing pricing frameworks and managing product teams to drive successful outcomes.

Highest-signal resume keywords

B2B SaaS Growth LeadershipExperimentation Design and ExecutionRevenue Optimization StrategiesPeople Management ExperienceAI Tools Fluency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Growth Model CreationOutcome-Based Pricing FrameworkExperiment Standards DevelopmentMetrics DefinitionTechnical Fluency

Soft Skills

Excellent Writing SkillsCross-Functional Collaboration

Tools & Technologies

AI Tools for Research SynthesisRapid Prototyping Tools

Industry Keywords

Freemium MotionTrial-to-Paid ConversionCustomer Lifecycle ManagementProduct ManagementMonetization Frameworks

About the role

Key responsibilities & impact

Own the vision, roadmap, and execution for the Growth team
Sharpen the signup, onboarding, trial-to-paid conversion, and activation funnel
Build and run experimentation across new business and expansion
Design and run experiments in product lines owned by other product leaders
Own the overarching cross-product pricing and packaging framework
Create growth models, experiment standards, and playbooks for company-wide use
Perform strategic work directly while hiring and managing a team of Product Managers
Own the group’s revenue results
Partner with go-to-market, Marketing, Sales, and Customer Success across the customer lifecycle
Report to the Chief Product Officer
Partner with product leaders on expansion experiments and monetization frameworks

Requirements

What you’ll need

5+ years leading growth in B2B SaaS with a free-trial or freemium motion
Concrete experience moving a product line’s revenue or adoption
Hands-on experimentation experience, including defining metrics and designing tests
Ability to design an outcome-based pricing framework and explain its tradeoffs
Technical fluency sufficient to hold architecture conversations and assess engineering estimates
Understanding of how AI and agentic product features fail
Direct people-management experience
Excellent writing skills, including one-pagers and briefs
Fluency with AI tools for research synthesis, strategy testing, and rapid prototyping
Must be based in the United States
Must already be authorized to work from the home country; Help Scout does not sponsor visas

Benefits

Comp & perks

Competitive salary and an internal, transparent salary formula based on market data
Flexible time off – you choose the holidays and vacations that make sense for you
12 weeks of fully paid parental leave for all new parents, including adoption and foster care
A home office stipend
A co-working stipend up to $300 a month if you choose to work out of your house
A yearly professional development stipend of $1,800
Top tier health insurance for you and your dependents if you’re in the U.S. or Canada
Equity
Bonus