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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outsourcing governance, risk assessment, and compliance with DORA and EBA Outsourcing Guidelines. Capable of managing stakeholder relationships and ensuring effective monitoring of third-party performance and service levels.
Highest-signal resume keywords
Outsourcing GovernanceDORA ComplianceThird-Party Risk ManagementKPI MonitoringStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outsourcing Lifecycle ManagementRisk AssessmentGovernance ReportingService Level Agreements (SLA)Operational Resilience
Soft Skills
Analytical AbilitiesOrganisational SkillsProblem-Solving SkillsCommunication SkillsInfluencing Skills
Tools & Technologies
Outsourcing RegistersDORA Registers
Industry Keywords
EBA Outsourcing GuidelinesOperational RiskFinancial ServicesVendor RiskBusiness Continuity
About the role
Key responsibilities & impact- Own and coordinate the local outsourcing governance framework, procedures and standards.
- Implement applicable Group outsourcing policies locally and ensure alignment with local regulatory requirements.
- Monitor the full outsourcing lifecycle from identification and risk assessment through approval, contracting, onboarding, ongoing monitoring, remediation and exit.
- Coordinate local outsourcing assessments and governance reviews, including classification of critical or important functions and material arrangements.
- Monitor outsourced-service performance against KPIs, KRIs and SLAs, identify issues and coordinate resolution.
- Review and challenge outsourcing and third-party risk assessments from local regulatory and business perspectives.
- Maintain oversight of material sub-outsourcing arrangements, dependencies and concentration risks.
- Maintain accurate local Outsourcing and DORA Registers.
- Coordinate regulatory notifications, submissions, supervisory requests, inspections and audits related to outsourcing.
- Ensure compliance with DORA, EBA Outsourcing Guidelines and applicable local requirements.
- Coordinate business continuity, disaster recovery and exit planning for critical outsourcing arrangements.
- Identify and escalate material risks, control deficiencies, service issues and regulatory findings, and track remediation to closure.
- Act as the local interface between Group Outsourcing and stakeholders across Risk, Compliance, Procurement, Legal, ICT and Operational Resilience.
- Provide guidance and awareness on outsourcing governance and regulatory expectations.
- Support the local outsourcing governance committee and provide regular reporting on outsourcing exposure, risks, critical providers, incidents and regulatory developments.
Requirements
What you’ll need- Relevant experience in outsourcing, third-party/vendor risk, operational risk or a related area within financial services.
- Strong knowledge of DORA, EBA Outsourcing Guidelines, operational resilience and ICT third-party risk.
- Experience with outsourcing inventories and regulatory registers, due diligence, risk assessments and governance reporting.
- Experience monitoring service levels, KPIs, SLAs and third-party performance.
- Understanding of outsourcing lifecycle management, including risk assessment, contracting, monitoring, remediation and exit planning.
- Ability to work independently across local and Group-level functions and coordinate stakeholders in a complex regulatory environment.
- Strong stakeholder management, communication and influencing skills.
- Strong analytical, organisational and problem-solving abilities.
- Ability to challenge stakeholders constructively and escalate risks when required.
Benefits
Comp & perks- Flexible Work Arrangements: Offer adaptable schedules to maintain work-life balance.
- Attractive Rewards System: Recognize commitment and effort with generous rewards structure.
- Sport Card Benefit: Encourage fitness and wellness with access to multiple sports facilities.
- Private medical care: Prioritize employee health with private world-class medical care.
- Life Insurance: Ensure financial security and preparedness for the future with a robust life insurance plan.
- Employee Referral Program: Recognize talent acquisition contributions with a rewarding referral program.