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Helpware

AI Automation Engineer

Helpware

. Identify automation and AI opportunities by analyzing operational workflows together with business teams and SMEs .

Posted 10/27/2026full-timeRemote • Mexico, Brazil, Ukraine, Poland, ArgentinaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and deploying AI agents and automations using Microsoft Copilot Studio and Power Automate, with a strong focus on API integration and workflow orchestration. Proven ability to translate complex business requirements into effective, production-ready solutions while ensuring compliance with enterprise data and security standards.

Highest-signal resume keywords
Microsoft Copilot StudioPower AutomateAPI IntegrationRapid PrototypingHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Building AutomationsDeploying AI AgentsSQL QueriesData AnalysisWorkflow Orchestration
Soft Skills
Analytical SkillsCommunication SkillsProblem-Solving Skills
Tools & Technologies
Microsoft AI Ecosystem
Industry Keywords
HealthcarePayer IndustryHealth InsuranceMedicareMedicaidClaims WorkflowsEnrollment WorkflowsProvider ManagementAuthorizations Workflows

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Identify automation and AI opportunities by analyzing operational workflows together with business teams and SMEs
  • Design, build, and deploy AI agents and automated workflows using Microsoft Copilot Studio, Power Automate, and the broader Microsoft AI ecosystem
  • Integrate systems via APIs and orchestrate workflows across multiple platforms and data sources
  • Rapidly prototype solutions and iterate on them with end users based on their feedback
  • Translate business requirements into working, production-ready automations
  • Ensure solutions comply with enterprise data, security, and governance standards
  • Test, monitor, and maintain deployed solutions; document workflows and technical designs
  • Support operational teams with adoption, training, and continuous improvement of automations

Requirements

What you’ll need
  • Proven experience building and deploying automations and AI agents in a production environment
  • Hands-on experience with Microsoft Copilot Studio, Power Automate, and the Microsoft AI ecosystem
  • Experience with API integration and workflow orchestration
  • Ability to turn real business workflows into working solutions, beyond basic chatbots
  • Experience with rapid prototyping and iterating with end users
  • Understanding of enterprise data, security, and governance
  • Strong analytical, communication, and problem-solving skills
  • Willingness to work according to US business hours
  • Healthcare experience, ideally in the payer or health insurance industry
  • Knowledge of Medicare and/or Medicaid processes
  • Familiarity with claims, enrollment, provider management, or authorizations workflows
  • Experience writing SQL queries and performing data analysis
  • Experience supporting software implementations and process improvements

Benefits

Comp & perks
  • Flexible solutions through SaaS (Software as a Service) and BPaaS (Business Process as a Service)