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Helpware

Senior DevOps – Platform Engineer

Helpware

. Contribute to cloud architectural designs using AWS Well-Architected Framework pillars: Security, Operational Excellence, Performance Efficiency, Reliability, and Cost Optimization .

Posted 9/16/2026full-timeRemote • MexicoSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AWS architecture and infrastructure management, with a strong focus on security, compliance, and cost optimization. Proficient in CI/CD practices, infrastructure as code, and observability tools to support production workloads and multi-tenant SaaS operations.

Highest-signal resume keywords
AWS ArchitectureInfrastructure As CodeCI/CD OwnershipSecurity ComplianceMulti-Tenant SaaS Operations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ECSRDSElastiCacheS3CloudWatchTerraformOpenTelemetryPythonGoPostgreSQL
Tools & Technologies
GitHub ActionsGitLab CILangfuseBedrockClickHouse
Industry Keywords
SOC 2HIPAAGDPRFinOpsData Governance

Tech Stack

Tools & technologies
AWSAzureCloudElasticSearchGoogle Cloud PlatformKafkaPostgresPythonRedisTerraformGo

About the role

Key responsibilities & impact
  • Contribute to cloud architectural designs using AWS Well-Architected Framework pillars: Security, Operational Excellence, Performance Efficiency, Reliability, and Cost Optimization
  • Own the AWS footprint, including ECS Fargate services, Lambda and Batch workloads, RDS PostgreSQL, ElastiCache Redis, S3, CloudWatch, networking/IAM, and Bedrock
  • Manage infrastructure as code with reviewable, repeatable provisioning for dev, test, staging, and production environments
  • Operate the observability and self-hosted Langfuse stack, including deployment, upgrades, backup/restore, and access control
  • Build and maintain CI/CD pipelines and platform conformance gates, including logging-standard contract tests and a logging-conformance linter
  • Own secrets management, artifact/image pipelines, and blue/green or rolling deployment strategies
  • Operate the OpenTelemetry pipeline from SDK through Collector and CloudWatch, with Langfuse for LLM traces
  • Maintain per-tenant usage and cost infrastructure, platform dashboards, alerting, and SLOs
  • Maintain trace retention and masking according to data-governance standards
  • Support product teams with environment issues, deployment questions, and performance debugging
  • Maintain security posture supporting SOC 2, HIPAA, and GDPR commitments through least-privilege IAM, network isolation, encryption, and audit trails
  • Support PII-masking architecture at the infrastructure level

Requirements

What you’ll need
  • 5+ years in platform, SRE, or DevOps roles running production workloads on AWS (and other Cloud Platforms, preferred)
  • Deep hands-on experience with ECS (or EKS), RDS, ElastiCache, S3, CloudWatch, IAM, and VPC networking
  • Strong infrastructure-as-code practice with Terraform or CDK
  • CI/CD ownership using GitHub Actions, GitLab CI, or similar
  • Experience with Claude Code and AI Spec Driven Design
  • Experience operating stateful open-source systems in production, including ClickHouse or comparable columnar/analytics stores such as Druid or Pinot, or transferable database operations depth with Postgres at scale, Elasticsearch, or Kafka
  • Working knowledge of OpenTelemetry, including collectors, exporters, sampling, and instrumentation conventions
  • Security-first approach to IAM policies, secrets, and data boundaries
  • Experience with multiple cloud providers (AWS, Azure, GCP) preferred
  • Experience self-hosting LLM/GenAI tooling such as Langfuse, LiteLLM, or vLLM, or operating GenAI workloads such as Bedrock and token cost management preferred
  • Scripting/automation fluency in Python or Go preferred
  • Prior work in a compliance-driven environment involving SOC 2 audits, HIPAA, or GDPR data residency preferred
  • Experience with multi-tenant SaaS operations, including tenant isolation, per-tenant metering, and noisy-neighbor management preferred
  • FinOps experience with AWS cost allocation, tagging strategies, and per-tenant cost attribution preferred

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Helpware Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2015 📦 Logistics 📣 Marketing 💼 Consulting 💰 Seed Round on 2016-01 Logistics
  • Marketing
  • Consulting Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions. Senior DevOps – Platform Engineer Job not on LinkedIn 🔥 0 minutes ago 🌐 Mexico, Brazil, +2 more countries – Remote ⏰ Full Time 🟠 Senior 🏗️ Platform Engineer 👻 Ghost score 10% AWS Azure Cloud ElasticSearch Google Cloud Platform Kafka Postgres Python Redis Terraform Go Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Contribute to cloud architectural designs using AWS Well-Architected Framework pillars: Security, Operational Excellence, Performance Efficiency, Reliability, and Cost Optimization
  • Own the AWS footprint, including ECS Fargate services, Lambda and Batch workloads, RDS PostgreSQL, ElastiCache Redis, S3, CloudWatch, networking/IAM, and Bedrock
  • Manage infrastructure as code with reviewable, repeatable provisioning for dev, test, staging, and production environments
  • Operate the observability and self-hosted Langfuse stack, including deployment, upgrades, backup/restore, and access control
  • Build and maintain CI/CD pipelines and platform conformance gates, including logging-standard contract tests and a logging-conformance linter
  • Own secrets management, artifact/image pipelines, and blue/green or rolling deployment strategies
  • Operate the OpenTelemetry pipeline from SDK through Collector and CloudWatch, with Langfuse for LLM traces
  • Maintain per-tenant usage and cost infrastructure, platform dashboards, alerting, and SLOs
  • Maintain trace retention and masking according to data-governance standards
  • Support product teams with environment issues, deployment questions, and performance debugging
  • Maintain security posture supporting SOC 2, HIPAA, and GDPR commitments through least-privilege IAM, network isolation, encryption, and audit trails
  • Support PII-masking architecture at the infrastructure level 🎯 Requirements
  • 5+ years in platform, SRE, or DevOps roles running production workloads on AWS (and other Cloud Platforms, preferred)
  • Deep hands-on experience with ECS (or EKS), RDS, ElastiCache, S3, CloudWatch, IAM, and VPC networking
  • Strong infrastructure-as-code practice with Terraform or CDK
  • CI/CD ownership using GitHub Actions, GitLab CI, or similar
  • Experience with Claude Code and AI Spec Driven Design
  • Experience operating stateful open-source systems in production, including ClickHouse or comparable columnar/analytics stores such as Druid or Pinot, or transferable database operations depth with Postgres at scale, Elasticsearch, or Kafka
  • Working knowledge of OpenTelemetry, including collectors, exporters, sampling, and instrumentation conventions
  • Security-first approach to IAM policies, secrets, and data boundaries
  • Experience with multiple cloud providers (AWS, Azure, GCP) preferred
  • Experience self-hosting LLM/GenAI tooling such as Langfuse, LiteLLM, or vLLM, or operating GenAI workloads such as Bedrock and token cost management preferred
  • Scripting/automation fluency in Python or Go preferred
  • Prior work in a compliance-driven environment involving SOC 2 audits, HIPAA, or GDPR data residency preferred
  • Experience with multi-tenant SaaS operations, including tenant isolation, per-tenant metering, and noisy-neighbor management preferred
  • FinOps experience with AWS cost allocation, tagging strategies, and per-tenant cost attribution preferred Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs MLOps Engineer – ML Platform Engineer 🕒 August 21 VALCE Talent Solutions 11 - 50 🤝 B2B 🎯 Recruiter 💼 Consulting Website LinkedIn All Job Openings AI Engineer monitoring and governing production AI models and agents for Techmahindra in Mexico. Managing MLOps, incidents, compliance, and cloud platform integrations. 🇲🇽 Mexico – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏗️ Platform Engineer 🗣️🇪🇸 Spanish Required Azure Cloud Docker Python Senior Full Stack Platform Engineer 🕒 July 27 Apptegy 201 - 500 📚 Education ☁️ SaaS Website LinkedIn All Job Openings Senior Full Stack Engineer on Apptegy’s Platform Engineering team building secure and scalable foundational products for educational technology. Focus on solving cross-cutting technical problems using Vue.js and Ruby on Rails. 🇲🇽 Mexico – Remote 💰 $13.2M Venture Round - Apptegy on 2019-03 ⏰ Full Time 🟠 Senior 🏗️ Platform Engineer JavaScript Ruby Ruby on Rails Vue.js View More Platform Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs