Commercial Support Specialist, Marine

Hempel A/S

. Act as the first point of contact for customers by providing quotes and specifications and answering product inquiries .

Posted 9/30/2026full-timeLimassol • CyprusMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service and sales support capabilities, with proficiency in CRM systems and data management. Possesses excellent communication skills in English, along with a solid foundation in reporting and analytics.

Highest-signal resume keywords

Bachelor's DegreeCRM Systems ExperienceMS Office ProficiencyB2B Customer Service ExperienceData Reporting and Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementReportingLead GenerationTechnical SupportDocumentation Management

Soft Skills

Excellent CommunicationOrganization SkillsSelf-MotivatedAbility to PrioritizeTarget-Focused

Industry Keywords

Sales SupportCommercial SupportMarine Sales OperationAuthority MatrixCustomer Inquiries

About the role

Key responsibilities & impact

Act as the first point of contact for customers by providing quotes and specifications and answering product inquiries
Collect information and provide basic technical support
Support Sales with documentation, follow-ups, CRM updates, and lead generation
Manage price lists and documentation in accordance with the Authority Matrix, including archiving
Coordinate and control guarantee issuance
Maintain clean and reliable commercial data
Produce reports and insights
Provide timely information to support commercial decisions and outcomes
Ensure adherence to company policies
Work closely with Key Account Managers to support customers and keep the Marine sales operation running
Report operationally to the Sales Management team

Requirements

What you’ll need

Bachelor’s degree in administration, sciences, Engineering, or Finance
Excellent written and spoken communication in English
Knowledge of a second language is an advantage
Excellent MS Office skills, particularly Excel
Well-rounded experience working with CRM systems
Experience in a B2B customer service, sales support, or commercial support role is an advantage
Confidence working with data, reporting, and analytics
Excellent organization skills and ability to set priorities
Ability to prioritize and meet deadlines while handling interruptions in a high-stress environment
Self-motivated, target-focused approach and willingness to learn
Ability to follow oral and written instructions
Application letter and CV in English

Benefits

Comp & perks

Great opportunities for development in a growing global company
Inclusive workplace where employees are welcomed, valued, and treated equally
Supportive workplace built on shared trust, mutual respect, and support
Opportunity to contribute to Hempel’s global impact
Employee input, ideas, and initiative welcomed and expected