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H
Omnichannel Director
Hempel A/S. Develop and deliver an omnichannel strategy supporting business growth across the Decorative Brands portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing omnichannel strategies that drive business growth and enhance customer experiences across multiple brands and markets. Proven ability to lead complex initiatives, influence senior stakeholders, and deliver measurable results in digital commerce and customer experience.
Highest-signal resume keywords
Omnichannel LeadershipDigital CommerceCustomer ExperienceCommercial TransformationStakeholder Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Omnichannel Strategy DevelopmentDigital Strategy ImplementationE-Commerce GrowthCustomer Journey EnhancementCross-Functional Initiative Leadership
Soft Skills
Strategic ThinkingCommercial LeadershipAdaptabilityResilienceCustomer-First Mindset
Industry Keywords
RetailConsumer GoodsB2CB2BPremium Brands
About the role
Key responsibilities & impact- Develop and deliver an omnichannel strategy supporting business growth across the Decorative Brands portfolio
- Lead digital transformation initiatives to improve customer experiences and strengthen digital capabilities
- Enhance customer journeys across online, offline and third-party channels
- Grow e-commerce and marketplace performance and identify new commercial opportunities
- Influence senior stakeholders across functions and geographies to deliver strategic priorities and transformation programmes
- Lead omnichannel strategy across Farrow & Ball, Crown Paints, Wattyl and Hempel Middle East
- Drive connected customer experiences, digital capability maturity and measurable business results across multiple brands and markets
Requirements
What you’ll need- Significant experience in omnichannel leadership, digital commerce, customer experience or commercial transformation
- Proven success developing and implementing digital and omnichannel strategies
- Strong commercial leadership experience with a track record of delivering business results
- Experience integrating physical and digital customer channels
- Demonstrated ability to lead complex cross-functional initiatives and influence senior stakeholders
- Strategic and commercial thinking, able to translate customer and digital opportunities into business growth
- Influencing and stakeholder leadership skills across senior leaders and diverse teams
- Customer-first mindset
- Adaptability and resilience when navigating change, complexity and ambiguity
- Experience within premium, retail, consumer goods or customer-focused industries is advantageous
- Experience working across multiple brands, markets or international organisations is advantageous
- Exposure to both B2C and B2B customer environments is advantageous
Benefits
Comp & perks- Opportunities for development in a growing global company
- Opportunity to contribute to Hempel’s global impact
- Collaborative global environment
- Innovation, customer focus and continuous improvement encouraged
- Inclusive workplace where employees can bring their authentic selves to work
- Shared trust, mutual respect and support