Account Specialist

Henry Schein

. Provide exceptional internal and external support to a portfolio of Integrated Delivery Networks (IDNs) and enterprise-level accounts .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $44,150 - $68,985 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing chargeback contracts and Group Purchasing Organizations (GPOs), with strong analytical skills to ensure pricing accuracy and compliance. Proven ability to deliver detailed reports and insights while maintaining exceptional customer service and managing multiple priorities.

Highest-signal resume keywords

Chargeback Contracts ManagementGroup Purchasing Organizations (GPOs)Data Analysis Software ProficiencyPricing Integrity AuditsProject Oversight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPricing Accuracy VerificationContract ComplianceReport GenerationAudit ConductingContract Renewal SupportPrice Change ImplementationGPO Cost Structures KnowledgeTransaction MonitoringContract Gap Analysis

Soft Skills

Attention to DetailTime ManagementCustomer Service OrientationInterpersonal CommunicationAnalytical Thinking

Tools & Technologies

Henry Schein SystemData Analysis Tools

Industry Keywords

Integrated Delivery Networks (IDNs)Contract ParityRequests for Proposals (RFPs)Pricing StructuresContinuous Improvement

About the role

Key responsibilities & impact

Provide exceptional internal and external support to a portfolio of Integrated Delivery Networks (IDNs) and enterprise-level accounts
Serve as the primary point of contact for chargeback contract and end-user pricing needs
Partner with suppliers and Group Purchasing Organizations (GPOs) to drive contract compliance and system-level contract parity
Analyze price change notifications (PCNs), verify pricing accuracy and contractual compliance, and communicate findings
Provide detailed reports and insights to internal teams and external customers and support price-change implementation
Conduct audits covering pricing integrity, customer information, GPO/manufacturer rosters, new-account contract access, and contract gaps
Prioritize and manage diverse GPO/IDN support responsibilities and customer needs
Monitor and analyze IDN account transactions to identify low or negative gross profit situations and investigate causes
Update and maintain GPO member IDs and supplier account identifiers in the Henry Schein system
Support contract renewals, Requests for Proposals (RFPs), and customer GPO changes
Develop and deliver ad hoc reports and analysis for internal and external stakeholders
Oversee small to medium-sized projects and identify continuous improvement opportunities

Requirements

What you’ll need

Typically 4 or more years of related experience
Two years of experience with chargeback contracts and/or Group Purchasing Organizations (GPOs), or equivalent professional experience
Typically High School education, vocational training and/or on-the-job training
Knowledge of GPO cost and pricing structures is highly desirable
Strong attention to detail with the ability to effectively manage multiple priorities
Ability to work independently with a proactive self-starter attitude
Proficiency with data analysis software and tools to generate reports and interpret data effectively
Excellent time management and prioritization skills
Customer service orientation and ability to resolve complex issues
Excellent interpersonal, written, and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment and multitask
Ability to manage conflict and work effectively under pressure
Analytical thinking
Ability to oversee small to medium sized projects
Ability to identify and recommend continuous improvement opportunities
Ability to establish productive working relationships at multiple organizational levels
Travel typically less than 10%

Benefits

Comp & perks

Medical, Dental and Vision Coverage
401K Plan with Company Match
PTO [or sick leave if applicable]
Paid Parental Leave
Income Protection
Work Life Assistance Program
Flexible Spending Accounts
Educational Benefits
Worldwide Scholarship Program
Volunteer Opportunities