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Customer Service Representative
Henry Schein. Provide telephone-based customer support and advice on our dental product portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing customer support for dental products, with strong communication skills and a service-oriented approach. Proficient in managing inquiries and orders while supporting sales initiatives and contributing to special projects.
Highest-signal resume keywords
Dental Product KnowledgeGerman Language Skills (C2)Customer Support ExperienceTechnical AptitudeVocational Training in Dental Medicine
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Excellent Communication SkillsStrong Service OrientationTeamwork Ability
Tools & Technologies
PC Proficiency
Industry Keywords
Dental MedicineDental TechnologyCustomer InquiriesOrder ManagementField Sales Support
About the role
Key responsibilities & impact- Provide telephone-based customer support and advice on our dental product portfolio
- Handle incoming inquiries and enter orders
- Qualify customer data
- Support our field sales team
- Opportunity to develop and contribute to special projects and take on additional responsibilities
Requirements
What you’ll need- Completed vocational training, preferably in dental medicine, dental technology, or a commercial field
- German language skills at C2 level, both written and spoken
- Excellent communication skills, a strong service orientation, and ability to work in a team
- Technical aptitude and a conscientious approach to work
- Proficiency in using a PC
- Interest in dental products and technologies
Benefits
Comp & perks- A secure position in the growing healthcare sector
- A highly motivated team that provides ample scope for independent work
- Opportunities for mobile working
- Comprehensive, structured onboarding across all relevant areas of the company, supported by experienced colleagues
- Modern working equipment and optimal conditions for your professional success
- An attractive benefits package including JobRad, fitness subsidies, occupational pension plan, company health insurance, and health and wellness programs
- Individual training and development opportunities for your professional future