Equipment Service Technician

Henry Schein

. Provide repair services for equipment in practitioners' offices under the direction of a Lead Technician or Project Coordinator .

Posted 10/9/2026full-timeRemote • Connecticut • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in field service operations, including installation, repair, and maintenance of equipment, while ensuring compliance with safety regulations and optimizing customer experience. Possesses a solid mechanical background and troubleshooting skills to effectively diagnose and resolve technical issues.

Highest-signal resume keywords

Field Service ExperienceTroubleshooting SkillsMechanical Systems KnowledgeCustomer Service SkillsOSHA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Mechanical SkillsTroubleshootingHydraulics KnowledgeElectrical Systems KnowledgeInstallation ServicesRepair ServicesMaintenance TasksService ReportingInventory ManagementWork Order Completion

Soft Skills

Communication SkillsTeam Collaboration

Certifications & Qualifications

Technical School Certification

Industry Keywords

FDA FormsFleet Management PolicyPersonal Protective EquipmentOn-Site TestingCustomer Experience Optimization

About the role

Key responsibilities & impact

Provide repair services for equipment in practitioners' offices under the direction of a Lead Technician or Project Coordinator
Provide basic installation services as needed
Complete on-site installation, repair, maintenance, and testing tasks under supervision
Troubleshoot technical problems, diagnose errors, and determine solutions
Make recommendations to optimize the customer experience
Maintain appropriate inventory levels in the service van
Produce timely and detailed service reports
Communicate assignment progress to team members and HUB dispatchers
Complete and review work orders with customers, close them daily, and submit them for billing
Submit FDA forms, expense reports, and other required paperwork
Comply with Fleet Management Policy, including maintenance and accident management policies
Participate in special projects and perform other required duties

Requirements

What you’ll need

Typically, 2 or more years of field service experience with demonstrated proficiency
Basic mechanical background and customer service background
Basic troubleshooting skills
Basic computer skills
Working knowledge of hydraulics, mechanical and electrical systems
Ability to maneuver large equipment
Ability to perform substantial and/or repetitive bending, stopping, lifting, and climbing ladders
Must comply with OSHA regulations and use personal protective equipment when needed
Typically high school education, vocational training and/or on-the-job training are listed as preferred education; associate degree or technical school certification is preferred

Benefits

Comp & perks

Equal Employment Opportunity Employer
Required training, including Henry Schein Dental Career Development training and specific manufacturer technical training