Equipment Service Technician

Henry Schein

. Provide repair services for equipment in practitioners’ offices under the direction of a Lead Technician or Project Coordinator .

Posted 10/23/2026full-timeRemote • Iowa • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in field service operations, including installation, repair, and maintenance of equipment, while ensuring compliance with safety regulations and maintaining high standards of customer service. Possesses strong troubleshooting skills and the ability to manage inventory and documentation effectively.

Highest-signal resume keywords

Field Service ExperienceBasic Mechanical SkillsTroubleshooting SkillsCustomer Service BackgroundCompliance With OSHA Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation ServicesRepair ServicesTroubleshootingHydraulics KnowledgeMechanical Systems KnowledgeElectrical Systems KnowledgeInventory ManagementService ReportingBending and LiftingClimbing Ladders

Soft Skills

Interpersonal SkillsCommunication SkillsProfessionalismDetail OrientationSelf-Starter

Tools & Technologies

Personal Protective EquipmentField Service ToolsComputer Skills

Certifications & Qualifications

Technical School CertificationAssociates Degree

Industry Keywords

FDA FormsFleet ManagementMaintenance PoliciesAccident Management PoliciesCareer Development Training

About the role

Key responsibilities & impact

Provide repair services for equipment in practitioners’ offices under the direction of a Lead Technician or Project Coordinator
Provide basic installation services to customers as needed
Maintain necessary tools and equipment for installation and repair services
Complete on-site installation, repair, maintenance and testing tasks under supervision
Troubleshoot technical problems, diagnose errors and determine solutions
Understand customer requirements and make recommendations to optimize customer experience
Maintain and manage appropriate van inventory levels
Produce timely and detailed service reports
Attend required career development and manufacturer technical training
Maintain and use personal protective equipment when needed
Communicate assignment progress to team members and HUB dispatchers
Complete, review and close work orders daily and submit them for billing
Submit job-related paperwork, including FDA forms and expense reports
Comply with fleet management, maintenance and accident management policies
Participate in special projects and perform other required duties

Requirements

What you’ll need

Typically, 2 or more years of field service experience with demonstrated proficiency
Basic mechanical background
Customer service background
Typically high school education, vocational training and/or on-the-job training
Basic troubleshooting skills
Independent self-starter
Basic computer skills
Interpersonal / communication skills
Professionalism
Accuracy and detail-orientation
Working knowledge of hydraulics, mechanical and electrical systems
Ability to maneuver large equipment
Ability to perform substantial and/or repetitive bending, stopping, lifting and climbing of ladders
Compliance with OSHA regulations
Associates degree or Technical School Certification is preferred

Benefits

Comp & perks

Equal Employment Opportunity Employer
Required training, including Henry Schein Dental Career Development training and specific manufacturer technical training